Program Manager, Cloud & Data Protection

Flexential is a company providing cloud, infrastructure, and managed services solutions. The Program Manager, Cloud & Data Protection will drive complex product and portfolio initiatives from concept through launch by creating integrated plans, governance, and execution discipline. The role aligns cross-functional stakeholders, manages risks and dependencies, removes delivery barriers, and provides executive visibility into portfolio health.

Responsibilities:

• Translate product direction into integrated execution plans with clear outcomes, milestones, owners, dependencies, risks, and decisions
• Maintain an integrated view of assigned programs, assess delivery confidence, and recommend sequencing, priority, or resource tradeoffs when constraints threaten outcomes
• Lead recurring program and portfolio reviews that document commitments, resolve blockers, and escalate unresolved risks with clear impacts, options, and required decisions
• Apply the Product Development Lifecycle as a practical execution framework, ensuring stage-gate criteria, required deliverables, readiness decisions, and approvals are completed without unnecessary delay
• Establish fit-for-purpose program controls, including integrated plans, risk, assumption, issue, and dependency logs; RACI matrices; decision records; launch-readiness criteria; and executive status reporting
• Identify systemic causes of delay, simplify cross-functional handoffs, and coach initiative owners on governance, escalation, and effective use of supporting tools
• Partner with Product Managers to convert product priorities and innovation concepts into executable programs while preserving their ownership of customer insight, product strategy, business outcomes, and roadmap direction
• Manage cross-functional dependencies and resolve conflicts involving scope, timelines, requirements, handoffs, or resource commitments, escalating decisions when working teams cannot align
• Represent assigned programs in cross-functional planning, governance, and executive review forums
• Maintain reliable portfolio reporting on milestones, risks, dependencies, decisions, capacity constraints, and recovery actions so leaders can assess delivery confidence and intervene when needed
• Coordinate program inputs to roadmap reviews, quarterly business reviews, and resource-planning discussions, presenting clear impacts, options, and recommended tradeoffs

Requirements:

• Bachelor's degree in business, information systems, engineering, or a related field, or equivalent practical experience
• 5+ years of experience leading complex, cross-functional projects or programs within a technology, cloud, infrastructure, or managed services organization
• Demonstrated experience owning complex cross-functional programs from planning through completion, including integrated schedules, risks, dependencies, executive communications, and delivery recovery
• Strong command of project and program management disciplines, with experience establishing governance, managing scope and change, resolving dependencies, and improving delivery practices
• Excellent organizational skills with the ability to manage multiple concurrent projects and priorities independently
• Strong written and verbal communication skills, with the ability to translate complex program information into concise executive updates, decision requests, risk assessments, tradeoff recommendations, and recovery plans
• Proficiency with project or portfolio management tools such as Smartsheet, Asana, Jira, or Monday.com, along with Microsoft Excel, PowerPoint, and Word, with demonstrated ability to build integrated schedules, risk, assumption, issue, and dependency logs; RACI matrices; decision records; and executive program reporting
• Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment
• Experience leading programs within a Product Management, cloud, managed services, or infrastructure technology environment and partnering effectively with Product Managers, Product Architects, Engineering, and operational teams
• Familiarity with product development lifecycle (PDLC) frameworks and stage-gate or agile methodologies
• Experience assessing resource constraints across complex programs and developing practical sequencing, tradeoff, or recovery recommendations
• PMP, PgMP, or a similar project or program management certification
• Experience leading complex partner or vendor workstreams that affect product development milestones, technical readiness, or launch outcomes