Senior Project Manager, eDiscovery Cyber Services

Norton Rose Fulbright is a global law firm providing legal and business services, including strategic eDiscovery services for disputes and cyber incident response matters. The Senior Project Manager leads complex eDiscovery and data analysis workstreams, managing scope, cost, risk, quality, vendors and delivery from data assessment through reporting. The role also advises legal teams and clients, mentors team members, and helps develop cyber eDiscovery standards and service models.

Responsibilities:

• Lead eDiscovery and data analysis strategies for complex CIR matters, including file listing analysis, data assessment, identification of sensitive data, defensible reduction, review, extraction, normalization, entity resolution, notification and reporting
• Serve as the senior eDiscovery/CIR advisor and primary point of contact for assigned matters, translating technical and data issues into practical strategies, risks, options and recommendations for legal teams, clients and stakeholders
• Design, validate and document defensible methodologies for data reduction, identification of sensitive data, search term calibration, statistical sampling, analytics and other technology assisted workflows
• Coordinate with forensic providers, clients, legal teams, vendors and review teams on secure data assessment, transfer, workflow design, quality control, productivity, budgets, timelines and deliverables
• Develop and manage matter budgets, forecasts, work plans, resource needs, metrics and customized reporting; monitor scope, costs and vendor spend and proactively identify variances
• Oversee extraction, normalization, entity resolution, deduplication, address validation and development of notification lists, including analysis of anomalies, near duplicates and matching issues using SQL, advanced Excel, scripts, queries or other data transformation techniques as appropriate
• Support legal teams and clients in interpreting data findings, methodologies, metrics, notification populations and responses to client or regulatory inquiries
• Serve as an escalation point for complex project, technology and vendor issues while maintaining active ownership of complex matters and delegating effectively
• Mentor and develop Project Managers, Project Analysts and other team members through coaching, knowledge sharing and guidance on active matters
• Help shape the department’s Cyber eDiscovery service model, standards, playbooks and process improvement initiatives
• Evaluate emerging technologies and analytics approaches that may improve quality, efficiency, defensibility or client outcomes
• Expand consulting, client service and leadership capabilities through increasingly complex matters and initiatives that span multiple practice and business functions

Requirements:

• Bachelor's degree required
• Minimum of five years of progressively responsible experience in eDiscovery, litigation support, legal technology or related consulting, including significant project management responsibility, and at least one year managing or substantially leading matters involving cyber incident response, data breaches or sensitive data review
• Demonstrated ability to independently manage complex matters with large data volumes; advise attorneys, clients and senior stakeholders on strategy, workflow, risk, cost and technology; and lead multidisciplinary teams, outside providers and escalations
• Advanced Excel skills required, including XLOOKUP, INDEX/MATCH, Power Query and Power Pivot/DAX; experience analyzing, formatting and reporting on large structured and semistructured datasets
• Minimum of three years of Relativity experience, with advanced proficiency in review workflows, analytics and reporting
• Experience with complex structured and unstructured data, including millions of documents or rows of information, sensitive data elements and privacy classifications such as PII and PHI, as well as personal data subject to GDPR
• Excellent verbal and written communication skills, including the ability to explain complex technical issues clearly to legal teams, clients and nontechnical stakeholders
• Relativity Certified Administrator certification preferred
• experience with database tools such as MS SQL, Access or Oracle; scripting or automation using Python, PowerShell or APIs; advanced analytics, machine learning, AI review tools or other emerging technologies; and visualization tools such as Power BI or Tableau