Project Manager

Health Plans, Inc. (HPI) is a third-party administrator providing health and benefit solutions to employers. The Project Manager leads cross-functional enterprise projects, coordinating planning, execution, stakeholder alignment, reporting, risk management, and continuous improvement while ensuring scope, schedule, cost, and quality objectives are met.

Responsibilities:

• Lead project planning, strategy, and execution for enterprise initiatives
• Develop and maintain integrated project plans, track milestones and deliverables
• Build and maintain RAID logs (Risks, Assumptions, Issues, Dependencies); drive mitigation and escalation
• Identify and manage resource needs and clarify team roles and responsibilities
• Provide concise status updates and executive-ready communications
• Facilitate effective meetings and workshops; ensure decisions, actions, and owners are captured and tracked
• Serve as the conduit between business stakeholders (internal/external) and technical teams to ensure shared understanding and alignment
• Liaison between internal and external (as needed) stakeholders and resources to ensure requirements are delivered on time and within budget
• Facilitate change requests with impact analysis; maintain version-controlled baselines for scope, schedule, and requirements
• Surface cross-project dependencies within the ePMO portfolio and coordinate integrated timelines and handoffs
• Uses organizational tools and communication strategies to escalate risks and roadblocks, providing clear recommendations to guide decision‑making
• Develop and maintain project schedules, dashboards, and status reports; contribute to PMO portfolio reporting and continuous improvement
• Adhere to PMO templates, methods, and stage gates; recommend improvements to processes and tooling

Requirements:

• Bachelor's degree or equivalent experience
• PMP (Project Management Professional) certification
• Recent experience (within the last two years) in health insurance/managed care or third-party administration environments
• Minimum 4 years of hands-on project leadership (IT and/or business) across the full lifecycle
• Experience with MS Project, Smartsheet, Jira, Confluence, Planner, or similar PM/BA toolsets
• Strong analytical and project management skills with the ability to translate business needs into actionable requirements and plans
• Demonstrated ability to manage multiple initiatives concurrently in a fast-paced environment; prioritize effectively and meet deadlines
• Excellent written and verbal communication skills; comfortable interacting with executives, managers, SMEs, and external partners
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Service orientation; strong interpersonal and customer-facing skills
• Integrity, ethical practice, and confidentiality
• Strong problem solving, facilitation, and influencing without authority
• Organization, self-motivation, and sound decision-making under time constraints