Senior Manager, Platform Product Management

REI Co-op is a purpose-driven company focused on the long-term good of its members. The Senior Manager, Platform Product Management will lead five product managers and oversee a connected portfolio of data and digital experience platforms, translating personalization, membership, and AI/data strategies into a cohesive platform portfolio. The role is responsible for platform strategy, roadmap alignment, cross-functional collaboration, people development, and communicating priorities, risks, and outcomes to senior leaders.

Responsibilities:

• Translate REI’s broader Personalization, Membership, and AI/Data strategy into a cohesive platform portfolio strategy, with clear priorities, outcomes, and investment choices
• Lead and develop five product managers at different career stages. Set clear expectations and decision rights, strengthen product-management craft, and create leverage through the team
• Connect individual platform roadmaps, manage cross-platform dependencies, and make sequencing, tradeoffs, risks, and expected value visible to leaders and partner teams
• Establish strong discovery and feedback practices with the teams that use platform capabilities, ensuring roadmaps address meaningful needs and enable scalable solutions
• Partner with engineering, architecture, data science, design, marketing, commerce, membership, and customer-experience leaders to align platform direction and navigate technical and organizational tradeoffs
• Communicate vision, progress, decisions, risks, and outcomes clearly to senior leaders and partner teams

Requirements:

• 12 or more years in product management. This must include work as the owner of large tech or platform products
• 3 or more years as a people leader. This must include work with product managers at different career stages
• Skill in learning how systems and data work. You can explain design choices, needs, risks, and tradeoffs in plain terms
• Skill in bringing people with different views together. You can build shared goals and help a group make clear choices
• Work with customer or identity data, test tools, web content tools, digital experience tools, or tools that tailor content
• Work in retail across stores and digital channels, member products, or large digital products for customers