Customer Care Manager - State Farm Agent Team Member

State Farm Agent operates an insurance agency in Princeton and is seeking a fully licensed, seasoned Customer Care Manager to support policyholders and grow the agency's book of business. The role involves servicing existing customers, reviewing claims and requests, interacting with prospects, and responding to inquiries professionally and promptly.

Responsibilities:

• Service existing policyholders
• Review claims and customer requests
• Interact with customers and prospects professionally and ethically
• Grow book of business with integrity
• Respond to prospective customers in a timely fashion

Requirements:

• We are looking for a FULLY LICENSED and SEASONED team member with STATE FARM experience to enhance our team
• Our ideal hire is an honest, hard working and punctual person who can manage customer expectations within company guidelines
• currently licensed in Life, Property and Casualty
• prior State Farm experience within last 12 months
• Spanish language bi-lingual skills