Senior Cloud Ops Engineer I – SRE

CaseWorthy, Inc. is hiring a Senior Cloud Ops Engineer I – SRE to improve the reliability, performance, and scalability of production systems running primarily on Microsoft Azure. The role supports engineering teams through SRE practices, cloud infrastructure automation, service-level management, observability, and incident response.

Responsibilities:

• Maintain and improve the company's Azure cloud infrastructure with a focus on reliability, availability, and performance
• Define, track, and report on SLIs, SLOs, and error budgets for production services
• Provide on-call, after-hours support on a rotating schedule, including incident response and escalation
• Lead and participate in blameless postmortems and retrospectives of production infrastructure incidents, driving corrective and preventive action items to closure
• Perform hosting tasks as needed including deployments and patching
• Automate infrastructure and configuration management using Infrastructure as Code (IaC)
• Maintain and execute new tenant site provisioning
• Plan and execute database migrations to accommodate capacity plans
• Build and maintain observability tooling — metrics, logs, traces, dashboards, and alerting — using Datadog and Azure Monitor to enhance security, observability, and monitoring of workloads (compute, data storage, application integration elements)
• Perform capacity planning and load/performance analysis to anticipate and prevent reliability issues before they impact customers
• Contribute to the organization's security audits and risk assessments
• Assist with vulnerability scans / penetration tests for internal and client systems
• Assist with identifying, documenting, and socializing application risks and vulnerabilities
• Use Azure services such as Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Functions, Azure SQL Database / Azure SQL Managed Instance, Azure Cosmos DB, Azure Blob Storage, Azure API Management, and Azure DNS, to name a few
• As well as Azure DevOps Pipelines / GitHub Actions, Azure Resource Manager (ARM) templates / Bicep, Checkmarx, Tenable, Datadog, Azure Monitor, and Atlassian products
• Ability to travel nationwide, up to 10% annually
• Perform other duties as assigned

Requirements:

• 3+ years of experience working with public cloud infrastructure, specifically Microsoft Azure
• Background in site reliability engineering (SRE), DevSecOps, or software development
• Hands-on experience with observability and monitoring platforms, specifically Datadog and Azure Monitor
• Working knowledge of SRE fundamentals — SLIs, SLOs, error budgets, incident response, and blameless postmortems
• Experience with deployment pipeline automation tools
• Experience with scripting languages (Python, PowerShell)
• Basic knowledge of SQL
• B.S. in IT, Computer Science, or related field
• We are unable to sponsor employment visas or support STEM OPT work authorization for this role
• Experience with Azure-hosted environments
• Familiarity with Windows systems administration
• Experience with container orchestration (Azure Kubernetes Service / Kubernetes)
• Microsoft Azure certifications (e.g., AZ-104, AZ-400, AZ-500) are a plus
• Datadog certification is a plus
• Experience with AWS or GCP is a plus, given transferable public cloud skills
• M.S. in IT, Computer Science, or related field