Product Manager

Tivly operates a commercial insurance marketplace connecting businesses with insurance carriers. The Product Manager owns strategy, roadmap, and outcomes for a core platform area, aligning stakeholders and coordinating product decisions across teams.

Responsibilities:

• Own stakeholder management for the product area: identify key stakeholders, set expectations, manage communication cadence, and be the single point of accountability for alignment
• Gather priorities from engineering, client services, sales, marketing, operations, and leadership and reconcile them into one shared, sequenced roadmap
• Surface conflicting priorities early, put the tradeoffs in front of the right decision-makers, and drive them to a documented resolution
• Run regular alignment touchpoints (roadmap reviews, priority check-ins, stakeholder updates) so changes in direction are communicated before they become surprises
• Manage cross-team dependencies and external partners so that every open item has a named owner, a next step, and a follow-up cadence
• Escalate with a clear recommendation when a decision belongs above the team
• Own the product strategy and roadmap aligned to company objectives
• Lead discovery with client services, sales, and business stakeholders to identify the underlying problems behind requests and validate opportunities before committing to work
• Translate business ideas into clear technical requirements — most requests arrive as a business problem, not a deliverable, and it's in this role to determine what's actually needed and who else needs to weigh in
• Own backlog health so work arrives at planning well-defined, right-sized, and sequenced against the roadmap
• Write and maintain requirements, acceptance criteria, and edge cases precise enough that engineering can build without re-litigating scope
• Partner with engineering on feasibility and technical approach early, and make scope decisions when tradeoffs arise mid-delivery while keeping stakeholders informed of the impact
• Define and evolve how intake, refinement, sprint planning, and stakeholder acceptance work for the team, adjusting as team size, cadence, and product needs change
• Partner with engineering to maintain accurate documentation and decision records so past decisions remain traceable
• Identify recurring friction in how work moves between teams and drive fixes rather than workarounds

Requirements:

• Must be authorized to work in the U.S. without visa sponsorship​
• 5+ years of product management experience
• Proven experience owning stakeholder management and aligning priorities across multiple teams with competing goals
• Track record of owning a product area's roadmap and delivering measurable business outcomes
• Demonstrated ability to run backlog refinement and sprint planning, and to improve those processes with engineering teams
• Experience working with client-facing teams and external partners on integration or feature requests
• Strong written communication: able to turn messy conversations into clean, unambiguous requirements and concise leadership updates
• Proficiency with Jira or a comparable tool, and comfort using data to inform decisions
• Comfortable pushing back on engineering, stakeholders, and leadership when scope, requirements, or priorities are not sound
• ideally in B2B SaaS, CRM, lead generation, or insurance/fintech