Sales & Account Manager (Self-Storage)

Green Street is hiring a Sales & Account Manager to sell data-driven market intelligence products and manage customer relationships across the self-storage and RV parks and campgrounds industries. The role combines new business development, customer onboarding and success, account growth, and representing the company at industry events.

Responsibilities:

• Prospect, qualify, and close new business across target customer segments within the self-storage and RV parks and campgrounds industries
• Sell data products, market intelligence subscriptions, API access, and custom data reports tailored to the needs of operators, investors, and industry professionals
• Develop and execute outreach strategies to grow the customer base across the full product suite, including listings platform advertising for brokers
• Meet or exceed monthly and quarterly revenue targets
• Present solutions effectively to a range of stakeholders - from owner-operators and management companies to institutional buyers, brokers, and data-driven investors
• Guide customers through the onboarding process, ensuring a smooth and well-supported experience from contract signing through activation
• Serve as the primary point of contact throughout the customer lifecycle, providing a high level of service and responsiveness
• Proactively check in with clients post-sale to assess satisfaction, identify upsell opportunities, and resolve any issues
• Educate customers on product features, data interpretation, and best practices for leveraging market intelligence to maximize the value of their subscription or engagement
• Act as a trusted advisor, offering consultative support rooted in an understanding of the self-storage and RV parks and campgrounds markets
• Manage and grow an assigned book of accounts, maintaining strong retention and renewal rates
• Track account health, engagement, and performance metrics; develop action plans for at-risk accounts
• Identify opportunities to expand relationships through additional products, services, or platform features
• Maintain accurate and up-to-date records of all customer interactions and pipeline activity in CRM
• Collaborate with internal teams (marketing, product, support) to advocate for customer needs and provide feedback
• Represent the brand and product offerings at self-storage industry conferences and trade shows, typically 2-3 major national events per year
• Attend regional and local industry events as needed to build relationships, generate leads, and stay current on market trends
• Engage prospects and existing accounts at events through booth presence, networking, and presentations, converting event interactions into pipeline opportunities
• Provide post-event follow-up and reporting to ensure leads and commitments are captured and acted upon in a timely manner

Requirements:

• Demonstrated experience in a sales role
• able to build trust and credibility with a variety of stakeholders
• Comfort operating in a consultative sales environment with longer relationship cycles
• Highly organized with the ability to manage multiple accounts and priorities simultaneously
• Proficiency with CRM platforms and general sales tools
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
• ideally combining new business development with account management
• Meaningful knowledge of or direct experience within the self-storage industry (operations, investment, brokerage, or related services)
• familiarity with RV parks and campgrounds is a plus
• Strong interpersonal and communication skills
• Prior experience selling data products, SaaS platforms, market intelligence tools, or digital media - particularly in a real estate or commercial property context
• Established relationships with self-storage brokers, operators, or investors
• Familiarity with APIs and how data integrations work
• a general understanding of MCP (Model Context Protocol) layers and automated workflows is a plus
• Experience selling to or working alongside commercial real estate professionals, and familiarity with how brokers and buyers use listing platforms