Required Qualifications
Experience
4+ years of ServiceNow development experience.
2+ years of hands-on experience implementing ServiceNow SPM solutions.
Experience working in Agile delivery environments.
Experience with enterprise workflow automation and integrations.
Technical Skills
ServiceNow SPM
Demand Management
Project Portfolio Management (PPM)
Resource Management
Financial Planning
Agile Development
Portfolio Management
Strategic Planning
OKR Management
Roadmap Planning
ServiceNow Development
JavaScript
Glide APIs
Flow Designer
IntegrationHub
Script Includes
Business Rules
Client Scripts
UI Policies
ACLs
UI Builder
Workspace Development
Integrations
REST
SOAP
JSON
Web Services
MID Server
Reporting
ServiceNow Reporting
Performance Analytics
Dashboard Development
KPI Configuration
Preferred Certifications
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist Strategic Portfolio Management
AI Persona / Future Ready Expectations
The ideal candidate should demonstrate an AI-First ServiceNow Developer mindset:
Uses AI tools to improve development productivity and code quality.
Leverages Generative AI for design, documentation, testing, and troubleshooting.
Builds intelligent workflow solutions using Now Assist and AI capabilities.
Understands Agentic AI concepts and ServiceNow's AI roadmap.
Promotes responsible AI adoption with proper governance and human oversight.
Continuously explores innovative ways to improve business processes through AI
and automation
