Project Manager in Bethesda, MD (Locals Required)

Location: Primarily remote/ telework within the U.S.; may be required onsite at Government-designated facility in Bethesda, Maryland with at least 24-hour notice.

Duration: 1+ year

Job Description

Leads overall contract performance, staffing, quality, risk, reporting, SLA compliance, corrective actions, and CO/COR communication.

Qualifications / Education

Bachelor's degree in IT, business, public administration, management, or related field. Master's preferred

Relevant Experience

8-10+ years managing enterprise IT operations, service desk, or federal IT support contracts; experience managing 25+ staff preferred.

Technical Expertise

Contract management, SLA/AQL tracking, QCP, risk management, staffing, transition, performance reporting, ServiceNow reporting.

Certifications

PMP preferred; ITIL 4 Foundation strongly preferred; CSM/SAFe preferred.