Forward Deployed Engineer

Opmed.ai develops AI solutions for healthcare operations. The Forward Deployed Engineer leads technical implementation and deployment of its platform with healthcare customers, translating their needs into solutions and helping shape future product capabilities through field feedback.

Responsibilities:

• You will serve as the technical lead for new client implementations, owning technical delivery from initial design through deployment and go-live
• Collaborate closely with clinical, administrative, IT, and other customer stakeholders, as well as Opmed’s Engineering, Product, and Customer Success teams
• Translate solution requirements into technical design
• Own the technical development, configuration and deployment of the customer solution using Opmed platform and capabilities
• Analyze healthcare operational data, validate AI recommendations, and help customers understand the value and tradeoffs behind the solution
• Troubleshoot technical issues and ensure successful go-lives
• Collaborate with Opmed Product and Engineering and feed them with feedback/requests and prioritize new capabilities
• Support pilots, new AI agents, and expansion projects within existing customers

Requirements:

• 3 + years of experience as a Forward Deployed Engineer, Solutions Engineer, Implementation Engineer, Software Engineer, or in a similar customer-facing technical role
• Experience working with AI models, building agents, and using AI tools
• Strong SQL and data analysis skills
• Experience working with APIs and system integrations
• Experience with cloud platforms, particularly AWS or Azure
• Experience with healthcare IT systems and standards, such as Epic, Oracle Health/Cerner, FHIR, HL7, scheduling systems, or hospital operations
• Excellent problem-solving and communication skills
• Strong experience partnering with enterprise customers and key stakeholders
• Excellent cross-functional collaboration across Product, Engineering, Data Science, and Customer Success
• Ownership mindset with the ability to lead technical projects end-to-end
• Programming experience in Python is preferred
• Experience deploying AI, analytics, or optimization solutions
• Startup experience
• Comfortable operating in ambiguity, taking ownership, and balancing customer urgency with scalable product thinking