Cloudflare Engineer

BlackHawk Data is seeking a Cloudflare Engineer to implement, configure, troubleshoot, and optimize Cloudflare solutions for customer environments. The role works with customers and internal technical teams to integrate Cloudflare with broader network, cloud, security, and systems environments.

Responsibilities:

• Design, configure, deploy, manage, and troubleshoot Cloudflare solutions across customer environments
• Serve as a technical resource and subject matter expert for Cloudflare technologies
• Implement and support Cloudflare networking, security, application delivery, and Zero Trust solutions
• Configure and manage Cloudflare DNS, CDN, Web Application Firewall (WAF), DDoS Protection, SSL/TLS, Load Balancing, and related services
• Implement and support Cloudflare Zero Trust technologies, including Access, Gateway, Tunnel, and Cloudflare One/SASE solutions
• Assist with onboarding and migration of applications, domains, networks, and services to the Cloudflare platform
• Review existing Cloudflare environments and recommend improvements related to security, performance, availability, and architecture
• Maintain awareness of new Cloudflare products, capabilities, features, and best practices
• Troubleshoot complex issues involving DNS, HTTP/HTTPS, network connectivity, security policies, traffic routing, application performance, and Cloudflare services
• Investigate technical incidents and identify root causes and appropriate resolutions
• Work across networking, cloud, security, and systems technologies to resolve issues that extend beyond the Cloudflare platform
• Support escalations and work directly with customers and technology partners when necessary
• Provide technical guidance and recommendations to internal teams and customers
• Work directly with customers to understand technical requirements and translate them into effective solutions
• Collaborate with engineering, operations, security, architecture, project management, and other internal teams
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders
• Participate in technical planning, implementation, testing, and customer handoff activities
• Create and maintain technical documentation, diagrams, configurations, implementation plans, and troubleshooting procedures
• Identify opportunities to automate repetitive Cloudflare deployment, configuration, and operational tasks
• Utilize APIs, scripting, or infrastructure-as-code tools where appropriate
• Develop or improve technical processes, documentation, and deployment standards
• Continuously evaluate customer environments for opportunities to improve performance, security, reliability, and operational efficiency

Requirements:

• Strong hands-on experience implementing, administering, and troubleshooting Cloudflare technologies in production environments
• Demonstrated experience working across multiple Cloudflare products and services
• Experience supporting enterprise networking, cybersecurity, cloud, or infrastructure environments
• Experience working directly with customers and supporting complex technical implementations
• Strong hands-on knowledge of Cloudflare technologies, including several of the following:
  • Cloudflare DNS
  • CDN and application performance
  • Web Application Firewall (WAF)
  • DDoS Protection
  • SSL/TLS
  • Load Balancing
  • Cloudflare Zero Trust
  • Cloudflare Access
  • Cloudflare Gateway
  • Cloudflare Tunnel
  • Cloudflare One / SASE
• Strong understanding of networking fundamentals, including TCP/IP, DNS, HTTP/HTTPS, routing, firewalls, VPNs, proxies, and network security
• Strong understanding of cybersecurity concepts, including Zero Trust, web security, secure access, threat protection, and security policies
• Strong troubleshooting, analytical, and problem-solving skills
• Ability to independently investigate complex technical issues and drive them through resolution
• Strong written and verbal communication skills
• Comfortable working directly with customers and communicating with both technical and non-technical stakeholders
• MSP, VAR, professional services, or consulting experience
• Experience with one or more major public cloud platforms, including:
  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud Platform (GCP)
• Experience supporting hybrid-cloud or multi-cloud environments
• Windows and/or Linux systems administration experience
• Experience with virtualization, containers, Kubernetes, or related infrastructure technologies
• Experience with infrastructure-as-code and automation tools such as Terraform or Ansible
• Scripting or programming experience using Python, PowerShell, Bash, JavaScript, or similar technologies
• Experience working with APIs and automating Cloudflare configurations or deployments
• Familiarity with Git, CI/CD pipelines, DevOps practices, and version control
• Broader networking and cybersecurity experience with technologies such as Cisco, Fortinet, Palo Alto Networks, or similar platforms
• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field
• Relevant Cloudflare certifications or technical training
• AWS, Microsoft Azure, Google Cloud, networking, or cybersecurity certifications