Application Engineer - Adhesives & Sealants

APPLIED Adhesives is seeking an Application Engineer to manage adhesive projects from concept through launch at customer locations. The role defines project scope and technical requirements, conducts proof-of-concept and performance testing, and provides application guidance, customer support, demonstrations, and training.

Responsibilities:

• Manage multiple Technical Projects including determining required equipment / materials and developing timelines as appropriate
• Build and test specimens
• Develop and write test reports on testing conducted
• Participate in internal and external cross functional meetings/activities to support business growth objectives. (including but not limited to project discovery meetings, product trials at customer, adhesive, and technology training, etc.)
• Have knowledge of product types offered to the market
• Conduct material/adhesive performance testing on representative substrates and parts
• Provide On‐Site and Remote Customer Service and Technical Support for various adhesive applications, with a focus on areas such as Product Assembly, End of Line Packaging, Converting, Graphic Arts
• Conduct hands-on product demonstrations, trials, equipment installation, and technical training for personnel
• Build strong rapport with customers and organizational teams, providing technical assistance and troubleshooting through training, experience, knowledge, and use of available resources
• Respond to customer and sales inquiries related to technical questions, problem solving, requests for information with timeliness and professionalism
• Utilize various technologies and methods to manage workflow, communicate with outside and inside contacts, create content and access information
• Collaborate with team and organizational partners as well as being self‐motivated to prioritize, complete and communicate workflow efficiently and effectively
• Utilize contact management system as a resource to manage technical requests
• Ability to productively communicate and collaborate with a wide variety of personalities and skill levels
• Responsible for adhering to policies and procedures relative to ISO 9001 & ISO/IEC 17025 Accreditation
• Show good judgment and professionalism in all job-related functions and correspondences
• Support and adhere to all safety procedures and complete all required safety training
• Identify and support improvement opportunities for processes to support company objectives and customer expectations

Requirements:

• Only candidates currently located in the U.S. will be considered
• Associate's degree or higher required
• Five plus years' experience in Technical or Adhesives related field required
• Familiarity with test lab protocol required
• Ability to collaborate across business functions
• Excellent verbal and written communication skills
• Ability to work independently as well as on a team
• Exceptional organizational and time-management skills
• PST preferred
• Bachelor's preferred
• At least 2 years of experience in a customer-facing role preferred
• Demonstrated experience in product assembly or automotive a plus