Artificial Intelligence Engineer

One Technology Services seeks a Systems Engineer to deliver and advance enterprise AI solutions primarily within the Moveworks ecosystem. The role covers Moveworks implementations, integrations, workflow automation, and occasional escalation-level enterprise systems support.

Responsibilities:

• Own Moveworks implementations from discovery through production launch
• Meet with internal teams to understand business requirements, pain points, and technical constraints
• Design and configure AI agents, automations, integrations, and knowledge workflows
• Onboard new teams and knowledge sources onto Moveworks
• Integrate Moveworks with ServiceNow and other enterprise platforms
• Build and tune workflows based on user and stakeholder feedback
• Partner with Moveworks and internal engineering teams on new functionality
• Build integrations using REST APIs
• Develop scripts and workflow automation using Python, JavaScript, Bash, or similar technologies
• Work with technologies such as ServiceNow Flow Designer, Workato, Azure Functions, or AWS Lambda
• Provide escalation-level support for enterprise systems when needed
• Troubleshoot Linux, cloud, identity, server, application, or infrastructure issues
• Identify opportunities to improve existing processes through automation