Customer Strategy Manager-CBE

Nestlé Health Science is hiring a Customer Strategy Manager for Carnation Breakfast Essentials (CBE). The role leads business planning and commercialization, develops customer and category insights, and coordinates sales, marketing, and cross-functional partners to support profitable growth and business performance.

Responsibilities:

• Leads business planning process by developing analytics & insights to support marketing strategy, preparing timelines & communication of the process, and conducting collaborative planning cycles with customer teams
• Communicates & coordinates key strategies, insights, and initiatives between field and internal teams as well as gains alignment across all major functions
• Develops and manages promotional programs, such as special packs & in-store displays, to support customer sales, while monitoring performance to track and report results
• Partners with internal team members to develop and execute the revenue growth management strategies to drive topline and bottom line growth
• Provides leadership around development, evaluation, & implementation of the 4Ps by evaluating trends, developing insights, & translates findings to drive business performance improvement
• Influences business processes and requirements related to pricing, trade promotions, category management, & inventory management including cross-functional collaboration with marketing, supply chain, trade, and finance on forecasting to sales input across responsible brands
• Develops and executes all trade related expenses while evaluating other elements to improve P&L performance
• Creates & influences assortment & merchandising recommendations
• Coordinates & conducts regular communication sessions between internal cross functional and sales teams to ensure alignment and accountability on forecast attainment, budget, business planning, and trade objectives
• Provides support and insight for retailer business & new item reviews
• Develops and presents customer, category and brand reviews to drive brand and category performance
• Ensures execution of plans through regular communication and interaction with the customer team

Requirements:

• Bachelor's degree in business or related field
• 5+ years' experience in consumer package goods
• Proficient in MS Office Suite (Word, Excel, Power Point, etc.)
• Ability to build relationships and senior level engagement
• High level of organizational skills, good written and oral communication skills
• Ability to work independently and meet deadlines
• Must be able to multi-task and follow-up when responses are needed
• The ability to utilize creativity and push beyond the obvious, comfortable going into “unchartered” territory in setting out recommendations, goals
• Problem solver with a solutions oriented mindset
• Dynamic leader who can push past obstacles, overcome objections
• Understand the value of listening to customers, gaining insights and moving objectives forward
• Must be an articulate communicator who can quickly synthesize data
• P&L management and strong financial acumen
• Deep understanding of the assigned Customer and how to develop demand creation plans
• The ability to utilize creativity and push beyond the obvious, comfortable going into “unchartered” territory in setting out recommendations and goals
• Ability to negotiate with business partners
• This position is not eligible for Visa Sponsorship
• Experience in consumer goods and Ready to Drink Active Nutrition