Systems Administrator

Job Title: Systems Administrator

Job Location: Staunton, VA

Job Type: Contract

Pay Range: $28.00hr - $32.00hr

Job Overview:

Our client is seeking a Systems Administrator to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center. The successful candidate will bring strong problem-solving skills and the ability to multitask in a dynamic environment.

Responsibilities:

• Responds to all levels of support requests from Tier 1 through Tier 3.
• Provides exceptional customer service.
• Communicates effectively with teammates and customers of varying levels of technical expertise.
• Responds to all break/fix requests associated with end-user resources.
• Configures and deploys new/replacement Linux (Red Hat) and Windows Operating Systems servers.
• Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
• Maintains up-to-date project and architecture documentation.
• Maintains up-to-date inventory and maintenance records.
• Monitors system resources for server/service anomalies.
• Resolves connection issues between users and resources.
• Maintains a detailed history of changes.
• Supports team efforts to improve cybersecurity controls and defenses.
• Supports team efforts for threat hunting and mitigation.
• Manages time and resource constraints effectively.
• Ensures effective provisioning, installation/configuration, operation, and maintenance of computer hardware, software, and related infrastructure.
• Ensures system hardware, operating systems, software systems, and related procedures adhere to organizational policies, standards, and guidelines.
• Installs new servers or rebuilds existing ones, configuring hardware, peripherals, services, settings, directories, and storage in accordance with standards and project requirements.
• Performs daily system monitoring, verifying the integrity and availability of hardware, server resources, systems, and key processes.
• Reviews system and application logs and verifies completion of scheduled jobs such as backups.
• Performs regular security monitoring to identify possible intrusions.
• Performs daily backup operations and regular file archival and purge procedures as necessary.
• Creates, changes, and deletes user accounts per request.
• Provides Tier III and other specialized support, investigating, troubleshooting, and diagnosing hardware or software failures.
• Coordinates and communicates effectively with impacted constituencies during service interruptions.
• Applies OS patches and upgrades on a regular basis, upgrading administrative tools and utilities as needed.
• Upgrades and configures system software that supports GIS infrastructure applications or Asset Management applications per operational needs.
• Maintains operational and configuration procedures while performing periodic performance reporting to support capacity planning.
• Performs ongoing performance tuning, hardware upgrades, and resource optimization as required.

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• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities