Software Developer - Lead

Job Title: Software Developer - Lead
 

Responsibilities

• Responds to end user trouble calls to resolve routine application software problems or assist with hardware issues remotely when possible. Routes calls as needs for more non-routine questions.
• Track tickets in an incident management system to properly identify problem and resolution for a shared knowledge base or escalate and assign as needed for higher level support.
• Design, develop, test, and integrate moderately complex internal and external core and web applications, services, and sites, including maintenance, upgrades, and troubleshooting to fulfill business needs.
• Assist in determining cost and schedule of various software projects using current and proven software engineering practices.
• Provide tier III technical support for staff on internal and external core and web applications and systems.
• Confer with vendors, other IT team members, users, and department managers to determine requirements for new or modified software and hardware.
• Test new hardware and software configurations for usability and proper function, including cross-browser functional capability.
• Develop web security safeguards and technologies.
• Consistently meet assigned project deadlines and goals.
• Review, analyze, and modify application systems including encoding, testing, debugging, and documentation.
• Analyze and resolve problems associated with application systems. Detect, diagnose, and report related issues.

Requirements

• 6 to 8 years prior experience with software analysis, design, development, testing, debugging, integration, deployment, support and documentation of core and web-based systems following the software development lifecycle, or a combination of applicable experience, education, and training which provides the knowledge and skills needed to perform job duties.
• Front-end web development skills: React, JavaScript, CSS, JQuery, SASS, Bootstrap, and WCMS platforms.
• Familiarity with .Net, Visual Studio, Azure DevOps Server, C#, SQL Server and/or other relational databases, Node.JS, experience with client-server concepts, object-oriented programming, web services, and Waterfall/Agile development methodologies.

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #431-IT Tampa