Program Manager - Senior Reliability, Maintenance, and Engineering (RME) Planner, NACF Planning

Amazon.com Services LLC is hiring a Senior Program Manager to own the strategy and execution of Computerized Maintenance Management System (CMMS) programs across its North American fulfillment network. The role drives maintenance standards, improves preventative maintenance effectiveness, and equips local teams with tools, training, and processes to improve equipment reliability.

Responsibilities:

• Be a network level Subject Matter Expert (SME) on the CMMS (Computerized Maintenance Management System), train and assist the local Reliability Maintenance Engineering Planner and support network initiatives
• Drive RME standards roll-out in North America initiatives and participate in network led projects
• Be a CMMS key user and drive programs to roll out new functionality, procedures, scheduling or reports. Monitor standards implementation through reporting and audits
• Analyze and improve forecasting of preventative maintenance routines to make equipment maintenance less intrusive and more effective
• Compile equipment information, performance metrics and machine histories and make recommendations for improvements based on their findings to the entire network
• Work with the Global Reliability Maintenance Engineering network and initiatives on cost reduction and process improvement for spare parts management, equipment maintenance and maintenance routines

Requirements:

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules