Sales Development Representative (Cold Calling)

Companian provides virtual care coordination for seniors. The Sales Development Representative makes outbound calls to explain the program, answer questions, and guide prospects through enrollment, then hands new customers off to the care team.

Responsibilities:

• Make 80–100 outbound calls a day from assigned lead lists
• Explain Companian's program in simple, friendly terms and answer questions about how it works and what's covered
• Handle common objections and concerns with empathy and accuracy
• Walk interested prospects through sign-up, including required consents, on the call
• Run follow-ups by phone, voicemail and text until each lead is enrolled or closed out
• Log every call, outcome and next step in the CRM the same day
• Follow call scripts, compliance and privacy guidelines on every call
• Share what you hear on the phones so we can sharpen the pitch

Requirements:

• 1+ year of high-volume outbound cold calling (SDR, BDR, appointment setting or inside sales)
• A track record of hitting call and meeting quotas, with numbers you can share
• Fluent, confident spoken English and a clear phone presence
• Comfort with rejection and the discipline to make the next call
• Organized CRM habits and reliable follow-through
• Experience in healthcare, insurance or consumer phone sales
• Familiarity with Medicare or care services
• Experience with HubSpot or a similar CRM and a dialer
• Bilingual English/Spanish