Senior Product Manager, Enterprise Chargemaster (eCME) | Revenue Integrity - Remote

Optum is hiring a Senior Product Manager to lead strategy, roadmap, discovery, delivery, launch, and performance for Enterprise Chargemaster (eCME), a revenue integrity solution for hospitals and health systems. The role translates customer needs into product capabilities and measurable outcomes while coordinating across customers and internal teams.

Responsibilities:

• Own the product vision, strategy, roadmap, and lifecycle for eCME, aligned to the broader revenue integrity and Coding Intelligence portfolio strategy
• Engage chargemaster leaders, revenue integrity teams, finance, HIM, coding, pharmacy, supply chain, clinical departments, clients, prospects, and internal stakeholders to identify unmet needs and growth opportunities
• Champion the voice of the customer throughout discovery, prioritization, design, delivery, launch, adoption, and ongoing product optimization
• Translate customer, market, regulatory, operational, and business needs into clear product requirements, user stories, acceptance criteria, and measurable outcomes
• Build and maintain an outcome-oriented roadmap that balances customer value, competitive differentiation, client commitments, technical dependencies, risk, and business priorities
• Partner closely with engineering, technical product management, user experience, content, analytics, compliance, and operations in an agile environment to manage the prioritized backlog and deliver high-value capabilities
• Drive modernization and innovation across chargemaster workflows, including automation, analytics, interoperability, governance, charge capture, pharmacy and supply workflows, pricing transparency, and responsible AI where supported by validated customer needs
• Define and monitor product success measures, including adoption, usability, quality, customer outcomes, revenue integrity impact, operational performance, retention, financial contribution, and strategic fit
• Develop business cases, investment recommendations, pricing and packaging options, and financial models in partnership with finance and commercial leaders
• Lead go-to-market readiness for new capabilities, including positioning, launch planning, demonstrations, sales enablement, client communications, implementation readiness, and adoption support
• Own competitive and market intelligence for chargemaster and adjacent revenue integrity solutions, translating insights into differentiation, partnership, build-buy-partner, and roadmap decisions
• Serve as a product and domain subject matter expert for client meetings, executive discussions, RFPs, industry forums, market research, and strategic partnerships
• Proactively manage risks, dependencies, tradeoffs, and stakeholder alignment, bringing forward clear options and recommendations

Requirements:

• 5+ years of product management in healthcare technology or revenue cycle
• Experience with healthcare revenue cycle and revenue integrity functions, including chargemaster (CDM) governance, charge capture, coding and billing compliance, reimbursement, claims and denials management, strategic pricing, and hospital operational workflows such as HIM, patient financial services, pharmacy, and supply chain
• Demonstrated experience owning a product or major capability from discovery through delivery, launch, adoption, and performance management
• Experience translating customer and business needs into product strategy, roadmaps, requirements, user stories, and measurable acceptance criteria
• Proven ability to bring clarity to complex and ambiguous problems, prioritize competing demands, make thoughtful tradeoffs, and maintain momentum
• Proven comfort engaging directly and consistently with clients, prospects, end users, commercial teams, and senior leaders
• Proven solid analytical, written, verbal, facilitation, and presentation skills, including the ability to influence without direct authority
• Healthcare B2B software or SaaS product management experience
• Experience developing business cases, pricing or packaging recommendations, financial models, and commercialization strategies
• Experience with healthcare data, EHR or revenue cycle integrations, APIs, analytics, automation, or AI-enabled products
• Experience supporting product demonstrations, RFPs, client advisory forums, industry events, or strategic partnerships
• Working knowledge of agile product development and modern product discovery, including customer interviews, concept testing, pilots, and build-measure-learn practices