PA - Enterprise Performance Engineering Architect/Lead (SAP & CRM Integrations) - 814006

Job Title: Enterprise Performance Engineering Architect/Lead (SAP & CRM Integrations) 

Job ID: PA 814006

Client: Commonwealth of Pennsylvania – PA Turnpike Commission (PTC)

Work Arrangement: Remote/hybrid; onsite presence required approximately one week per month
 

Position Overview

The Pennsylvania Turnpike Commission is seeking an experienced Performance Load Test Architect/Lead to lead enterprise performance engineering and load testing for the Journi program. The resource will define performance testing strategies, establish performance standards, develop workload models, and ensure application scalability, stability, and production readiness across SAP, CRM, APIs, middleware, web portals, mobile applications, and integrated enterprise systems.

Required Skills

• 12+ years of overall IT experience.
• 8+ years of enterprise performance engineering and load testing experience.
• 5+ years leading enterprise performance testing initiatives.
• Expert-level experience with NeoLoad.
• Strong experience with SAP BRIM, SAP S/4HANA, SAP Convergent Mediation (CM), SAP Datasphere, CRM platforms, APIs, middleware, and enterprise integrations.
• Experience designing production workload models using historical production metrics.
• Strong knowledge of capacity planning, performance engineering, scalability architecture, stress testing, endurance testing, spike testing, and failover testing.
• Experience with API and middleware performance testing, batch processing optimization, cloud/hybrid infrastructure performance, monitoring, and diagnostics.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.

Key Responsibilities

• Define and lead the overall performance engineering strategy for the Journi program.
• Establish enterprise performance testing standards, governance, methodologies, and best practices.
• Define non-functional requirements (NFRs), service-level objectives (SLOs), service-level agreements (SLAs), and performance acceptance criteria.
• Lead performance planning for Solution Confirmation, PI Planning, SIT, UAT, Go-Live, and Hypercare.
• Review solution architecture to identify scalability risks, performance bottlenecks, and infrastructure constraints.
• Lead performance testing across SAP applications, CRM platforms, APIs, middleware, batch processes, event-driven integrations, customer portals, mobile applications, IVR, and chatbots.
• Define workload models for concurrent users, transaction volumes, billing cycles, payment processing, toll transactions, and customer service operations.
• Establish monitoring strategies across applications, databases, middleware, infrastructure, and cloud platforms.
• Conduct root-cause analysis and recommend application tuning, database optimization, infrastructure scaling, and configuration improvements.
• Lead implementation and administration of NeoLoad, reusable scripting frameworks, and automated performance regression testing.
• Develop performance dashboards and executive reports, and communicate risks and mitigation strategies to leadership.
• Maintain technical documentation, test plans, scripts, diagrams, impact analyses, and lessons learned.

Preferred Qualifications

• NeoLoad certification.
• Azure or AWS cloud certifications.
• Experience leading performance engineering for enterprise-scale applications and complex integrations.