Application & System Reliability Engineer

Eaton is seeking an Application & System Reliability Engineer to provide consultative technical sales support to hyperscale design, reliability, and quality engineering teams. The role supports customer-focused reliability improvements, evaluates and resolves system issues, and coordinates product recommendations and root-cause investigations across customer and Eaton teams.

Responsibilities:

• Support design and reliability engineers at hyperscale accounts, ensuring Eaton products meet and exceed customer reliability requirements
• Act as the primary point of contact for reliability and quality engineering support for the Eaton rep sales teams
• Serve as an application and reliability expert within the hyperscale accounts team, offering comprehensive support to account managers driving customer-focused reliability and quality improvements
• Facilitate technical collaboration between hyperscale and Eaton’s product lines, supporting product innovation and design recommendations through partnership with customer quality and reliability teams, DFMEA
• Engage directly with customer reliability teams to deepen understanding of customer quality and reliability challenges and proactively address potential system issues
• Lead and accelerate 8D problem-solving and root cause investigations with internal and customer stakeholders, partnering with division and ESA engineering and quality teams driving corrective actions to timely closure

Requirements:

• Bachelor's degree from an accredited institution
• Minimum seven (7) years of electrical sales/marketing and/or application engineering experience
• Possess a valid driver's license
• Possess excellent communication skills
• Must be able to work in the United States without corporate sponsorship now and within the future
• Technical knowledge regarding the application of power distribution products including medium and low voltage switchgear, panelboards and switchboards, protective relaying and busway
• Experience in working with products and applications such as three-phase UPS systems, power distribution units, static transfer switches, remote power panels, power monitoring products (including metering and software), and power control products
• Strategic understanding of the U.S. power distribution and data center market
• Problem-solving skills
• Effective communication skills with the ability to interact at all levels of an organization, including consultant or end user organizations
• Presentation and training skills
• Initiative and self-management skills
• Proven capability to find creative solutions to solve complex technical application problems
• Value selling experience
• Ability to quickly lead 8D problem-solving and root cause investigations to closure, coordinating effectively across customer, sales, engineering and product teams
• Deep understanding of electrical systems, and experience driving teams to resolve issues
• Bachelor's degree in Electrical Engineering from an accredited institution
• MBA
• Product Line, power systems engineering, and/or field engineering experience
• Reliability and/or material science experience
• DFMEA
• Experience working with accelerate failure rate analysis
• Experience working with root cause analysis
• MBAA Professional Engineer (PE) License
• LEED AP certification
• Extensive electrical experience
• Knowledge of Eaton electrical products, services and competitors