DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.

QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).

Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.

Job Title: Functional Analyst

Location: Montreal, QC

Duration: 14 Months

The functional analyst acts as a content specialist in the delivery, maintenance and updating of solutions by defining functional specifications in collaboration with the product owner and the project team.

The consultant actively participates in the development of medium to high-complexity business solutions. In collaboration with the business analyst, they conduct needs analyses and actively participate in the detailed design of solutions. They assume a leadership role with various stakeholders and development teams on files and projects involving strategic and complex development and interventions.

Responsibilities:

Analyze, understand and communicate the business need within the squad
Collaborating on the detailed design of the solution creation with business partners on defining requirements and managing product backlogs
Define specific functional specifications/exceptions in collaboration with the Product Owner and the project team.
Advise and guide the development team and the product owner by recommending different functional alternatives aligned with the architecture.
Participate in defining and guiding the different scopes (narratives, release, sprint, project, trials)
Produce or update the required documentation
To promote the professional development of a more junior functional analyst in this role

Requirements and qualifications

Bachelor's degree in a relevant discipline
A minimum of six years of relevant experience
JIRA / Confluence
Agile project methodology (an advantage)
Managing complexity
Stimulating innovation
Being customer-oriented
Being action-oriented
Ability to identify problems and obstacles and propose ways to overcome them
Being organized, rigorous, and able to manage priorities
A natural leader, he will be able to convince his team members and comply when required.
Possessing communication and popularization skills

Functional Analyst

Key skills

About this role