Associate Sales Engineer, SE Desk - Mid West

Samsara is hiring an Associate Sales Engineer to support its sales team with technical expertise on connected operations technology. The role involves customer discovery and demonstrations, explaining product installations and APIs, and connecting customer feedback with product and sales teams.

Responsibilities:

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations
• Demonstrate quick and efficient discovery to understand customer needs and answer any tech questions with the goal of doing so on a single call
• Be highly available for standard demo/account coverage and temporary technical expertise across the entire Samsara Sales Team
• Understand how our devices are installed (enough to explain to a prospect over the phone)
• Educate customers on technical aspects of APIs, and be able to deploy scripts leveraging the Samsara API to a testing environment on demand
• Be an advocate for your AE's, prospects, and customers when it comes to internal tech conversations
• Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs
• Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices

Requirements:

• BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• Ability to explain complex technical concepts to non-technical audiences
• Basic understanding of electronics and electrical systems
• Well-versed in one of the following: cloud software, networking, automation and control systems
• Preferred 1+ years experience working with customers in a pre-sales or support capacity
• Experience tinkering with hardware gadgets, sensors, or vehicles is a plus