Telemetry Engineer / OMA_Onsite@Columbus,OH

Job Title: Telemetry Engineer / OMA

Location: Columbus, OH, and Plano, TX OR Jersey City, NJ

Onsite

Role Summary

We are seeking a skilled Telemetry Engineer / OMA to establish, configure, and operate telemetry collection and correlation capabilities. The candidate will be responsible for developing dashboards, generating operational reports, and supporting system health scoring to improve visibility into application and infrastructure performance.

Key Responsibilities

• Telemetry Collection: Design, implement, and maintain telemetry data collection processes across applications, infrastructure, and services.
• Data Correlation: Correlate telemetry data from multiple sources to provide actionable insights into system performance, availability, and operational health.
• Dashboard Development: Build and maintain dashboards that provide real-time visibility into system metrics, service performance, and operational status.
• Reporting and Analytics: Develop periodic and on-demand reports to track performance trends, identify anomalies, and support operational decision-making.
• Health Scoring: Support the development and maintenance of system and service health scores using relevant performance indicators and telemetry data.
• Monitoring and Alerting: Establish monitoring mechanisms and alerting thresholds to detect performance degradation and potential service disruptions.
• Troubleshooting: Analyse telemetry data to identify bottlenecks, investigate anomalies, and support root-cause analysis.
• Continuous Improvement: Optimize telemetry collection, data correlation, dashboard usability, and reporting processes.
• Collaboration: Work with engineering, operations, and support teams to improve observability and operational reliability.

Required Skills

• Experience with telemetry collection, monitoring, and observability.
• Knowledge of metrics, logs, traces, and event correlation.
• Experience creating dashboards and operational reports.
• Understanding of system health indicators, performance metrics, and health scoring.
• Knowledge of monitoring, alerting, and troubleshooting practices.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively with cross-functional teams.

Preferred Skills

• Experience with observability and monitoring platforms such as Splunk, Grafana, Prometheus, Datadog, or Dynatrace.
• Familiarity with distributed systems, cloud environments, and microservices monitoring.
• Knowledge of Open Telemetry and telemetry data pipelines.
• Experience with scripting or automation using Python, PowerShell, or similar tools.
• Understanding of service reliability, incident management, and performance optimization.