Project Manager

Spark Branded Solutions is hiring a Project Manager to partner with its sales team as an inside sales partner. The role develops proposals and quotes, supports client communication, and coordinates branded merchandise projects from order placement through delivery and invoicing.

Responsibilities:

• Partner with the sales to develop proposals and quotes for customers
• Help move opportunities forward by coordinating samples, virtuals and follow-ups
• Learn the needs, preferences and history of accounts so that you can anticipate requests and contribute relevant ideas
• Support client communication with a high level of responsiveness and professionalism
• Build trusted relationships with clients and supplier partners while keeping the sales lead informed
• Work cross-functionally across internal departments to deliver solutions that support the client relationship and sales strategy
• Take ownership of the details that move approved projects from order placement through delivery and invoicing
• Serve as the dedicated backup when sales teammates are out of the office
• Build strong follow-through, commercial awareness and a calm sense of urgency to a fast-moving book of business

Requirements:

• You're detail oriented
• You're highly organized. You can manage multiple projects, deadlines and details without losing sight of priorities
• You're a strong communicator. You're polished, responsive and professional with clients, suppliers and teammates
• You're a problem solver. You look for solutions that protect the client experience and help the sales team keep momentum
• You're collaborative. You enjoy working closely with a salesperson, contributing ideas and doing your part to help the team win
• You're comfortable with autonomy. You take ownership of your work and follow through with minimal supervision
• 5+ years of experience in the branded merchandise industry in a client-facing role, with a background in account management, project management, inside sales or a related function
• Strong attention to detail and outstanding follow-up practices
• Proven ability to work independently in a fast-paced environment
• Superior customer service and relationship-building skills
• Advanced organizational skills with the ability to manage multiple priorities at once
• Ability and willingness to learn new concepts, systems and processes quickly
• A positive, can-do attitude and readiness to hit the ground running