Business Systems Analyst

The hiring company is confidential. The Business Systems Analyst will help establish a new release management process within ServiceNow by supporting technical specifications, Agile story development, backlog analysis, and acceptance criteria.

Responsibilities:

• Helping with technical specifications and agile story writing
• Backlogs, control analysis transferring to Agile stories and write acceptance criteria
• Personas within the system, understanding security models

Requirements:

• Business Analyst Experience within Service Now (Minimum Criteria)
• ServiceNow
• Previous Business Analyst Skills
• DevOps and Digital Product Release (Preferred)
• DevOps
• Digital Product Release
• AI story generation agents
• ServiceNow certifications are helpful