Product Manager

Unframe is hiring a Product Manager to lead enterprise client discovery and design tailored AI solutions on its platform. The role owns solution specifications and delivery end-to-end, working with engineers and AI specialists while representing client needs and identifying reusable product patterns.

Responsibilities:

• Conduct discovery sessions directly with enterprise clients to map workflows, uncover business challenges, and distinguish surface-level requests from fundamental operational needs
• Translate customer problems into structured solution plans on Unframe's platform. Write detailed specs and define prompt and context structures, owning the complete solution design
• Collaborate with engineers and AI specialists to deliver solutions on target. Prioritize requirements and manage tradeoffs across speed, stability, and scope
• Act as the voice of enterprise operators and domain experts while collaborating with the Platform team to identify reusable product patterns

Requirements:

• 4+ years of experience in product management or technical delivery roles, with a proven track record working alongside engineering teams on complex, fast-paced technical products
• Proven experience personally leading consultative conversations with enterprise buyers and operators - not supporting a sales call, not interviewing platform users, but owning the conversation to surface unstated needs and translate them into clear solution scope
• Ability to manage senior client relationships through a complex delivery; keeping stakeholders aligned, navigating competing priorities, and being the primary point of contact when requirements shift or timelines compress
• Ability to start from a raw business problem without existing features for reference, defining exactly how an AI solution should function and writing precise specs for build teams
• Experience shipping AI-powered features under tight timelines, managing evolving requirements, and documenting strategic tradeoffs
• Direct exposure to building with LLMs - writing prompt structures, defining context and output constraints, working with agentic systems, or managing model uncertainty in a shipped product or working prototype
• Driven by creating customer-facing solutions rather than simply managing traditional roadmaps or processing requests
• Strong written communication, systems thinking, high attention to detail, fluent English (written and verbal), and the ability to navigate multi-faceted projects
• US work authorization required
• East Coast or New York preferred for shared office time