Vice President, Digital Product and Program Management Office - Remote Opportunity

KinderCare Learning Companies is seeking a Vice President to set the enterprise vision for digital product management and IT portfolio delivery. The role leads the product management organization and IT PMO, aligning investments and cross-functional teams to deliver measurable business outcomes.

Responsibilities:

• Define and communicate the enterprise product vision, strategy, and multi-year roadmap, grounded in family insights, center staff feedback, market trends, business priorities, and technology capabilities
• Lead the IT PMO and product management organization, including the selection, prioritization, planning, governance, and delivery of strategic products, programs, and projects
• Establish a consistent product and portfolio operating model with clear intake, business-case, prioritization, funding, stage-gate, risk, dependency, and benefits-realization practices
• Partner with executive leadership to translate strategic objectives into an integrated portfolio; recommend tradeoffs based on customer value, strategic alignment, capacity, risk, cost, and expected return
• Own portfolio performance and executive reporting, providing transparent views of investment, progress, outcomes, risks, dependencies, resource constraints, and decisions required
• Build and maintain outcome-based product roadmaps and delivery plans. Define key performance indicators and use data, customer research, experimentation, and financial analysis to guide investment and product decisions
• Champion a customer-centered product culture and ensure solutions deliver intuitive, inclusive, and high-quality experiences for families, employees, and business partners
• Create strong partnerships among stakeholders to clarify ownership, accelerate decisions, and remove barriers to delivery
• Proactively identify and mitigate portfolio-level risks and dependencies; lead recovery planning for critical initiatives and escalate issues with clear options and recommendations
• Oversee product and portfolio budgets, workforce plans, vendor relationships, and resource allocation to optimize investment and organizational capacity
• Lead organizational change and adoption strategies so that new products, capabilities, and processes achieve intended business outcomes
• Create an culture driven by innovation that identifies, pilots & scales new tools and technologies that deliver incremental progress for the organization & its customers
• Recruit, develop, and retain a high-performing team. Establish clear expectations, coach leaders, and build talent capability plans
• Promote continuous improvement by evaluating product performance, delivery effectiveness, stakeholder feedback, and industry practices and applying lessons across the portfolio

Requirements:

• Bachelor's degree in business, technology, product management, engineering, or a related field, or equivalent combination of education and experience
• Significant progressive leadership experience in product management, portfolio management, program management, digital transformation, or related disciplines, including leading leaders and cross-functional enterprise teams
• Demonstrated success defining product strategy, managing complex portfolios, and delivering large-scale initiatives with measurable customer, operational, and financial impact
• Deep understanding of product development, customer discovery, program governance, change management, financial planning, and benefits realization
• Strong business and financial acumen with the ability to evaluate investments, balance competing priorities, and make sound decisions in a complex environment
• Exceptional executive communication, influence, and stakeholder-management skills, with the ability to create alignment and drive decisions across functions
• Experience establishing product and PMO standards, metrics, governance forums, and executive reporting that improve transparency and delivery performance
• Ability to lead through ambiguity, anticipate risk, simplify complex issues, and maintain focus on outcomes
• Commitment to developing teams and fostering a culture of accountability, collaboration, learning, and customer focus
• advanced degree preferred