Senior Software Engineer, DevOps - Moveworks

ServiceNow is hiring a Senior Software Engineer, DevOps to build and scale Moveworks’ AI cloud infrastructure and developer platform. The role works across engineering and security teams to manage multi-region cloud infrastructure, automate deployment pipelines, and improve security, resilience, performance, and cost efficiency.

Responsibilities:

• Responsible for building and scaling the Moveworks AI cloud infrastructure and developer platform
• Closely work with platform, machine learning, search, data, and frontend teams, understand their DevOps and infrastructure needs, influence DevOps roadmap, and lead as well as execute on various projects
• Design, build, and manage the Moveworks cloud infrastructure across many regions / clouds ensuring security, scalability, performance, observability, resilience, and cost optimization
• Build and manage CI/CD pipelines with infrastructure as code and full automation to provision and manage Moveworks application stack across different environments
• Work with Moveworks’ security team on enhancing the security posture of the infrastructure

Requirements:

• 3+ years of experience
• Hands on technical member with a strong sense of ownership - proactively leading complex platform and infrastructure initiatives from conception through delivery and measurement
• Strong technical expertise in designing and building AWS (or other) cloud infrastructure with extensive experience in managing AWS security groups, IAM roles, Elastic Load Balancers, Cloud Formation, and other cloud services
• Strong knowledge of VPN, AWS VPC, DNS, etc. and experience in troubleshooting network issues
• Experience with deploying and managing Kubernetes clusters, Istio, etc
• Working knowledge of disaster recovery process and security areas such as data backup and recovery, replication, AWS KMS, certificate management, encryption, penetration testing, vulnerability scanning, security tools, etc
• Comfortability with tools such as Jenkins, Terraform, Ansible, Helm, etc
• An appetite for working at a startup pace on challenging problems with a high degree of ownership