Location: Hybrid in Pontiac, MI

Duration: 1+ Year

Business Analyst.

Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams.
Consultant must be a self-starter who takes ownership and responsibility of project assignments.
BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications. BSA duties will also include data analysis, designing solutions and writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables.

Mandatory Skills & Experience:

Experience with ServiceNow integrations (Asset Management, Inventory Management, CMDB discovery, Webex)

Telecommunications Expense Management experience a plus

MUST HAVE strong experience using M365 Productivity Suite

MUST HAVE data analytics experience

Experience with Contracts and Request for Proposals a plus

Experience Level: 5+ years

Business Analyst in Pontiac, MI (Hybrid role)

Key skills