Product Manager

Ascension is hiring a Product Manager to lead the Epic/MyChart capability roadmap and align platform capabilities with consumer growth and patient access goals. The role uses patient journey analytics to optimize digital self-service and engagement, builds business cases for product investments, and works with enterprise partners to integrate MyChart into the broader digital experience.

Responsibilities:

• Own and communicate the Epic/MyChart capability roadmap, maintaining a prioritized backlog that aligns technical configurations with consumer growth and patient access goals
• Evaluate patient journey analytics and utilization data to identify digital friction points, optimizing self-service, and engagement touchpoints
• Build data-driven business cases and financial impact models to justify strategic feature enablement, system enhancements, and new platform investments
• Author comprehensive product requirements, user stories, and feature acceptance criteria to guide analysts, configuration teams, and deployment partners
• Collaborate with enterprise partners and leaders to ensure MyChart capabilities seamlessly integrate into the broader consumer digital experience ecosystem

Requirements:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required
• 5 years of progressive product management experience managing, optimizing, or governing Epic Systems and MyChart platforms in a complex healthcare environment
• Epic MyChart Certification or documented Proficiency
• Deep understanding of digital product management methodologies, product analytics, backlog prioritization frameworks, and Epic Interconnect APIs/interoperability standards
• 3 years of leadership or management experience preferred