BUSINESS ANALYST-(REMOTE)

Compass Group’s Compass Technology is hiring a Business Analyst to support food intelligence and menu strategy for its MenuWorks enterprise menu management and culinary planning platform. The role leads analysis and functional definition for product initiatives, using customer insights, operational knowledge, and data analysis to recommend improvements and inform product direction.

Responsibilities:

• Analyze complex business processes, identify gaps and root causes, and recommend scalable functional solutions aligned with product strategy
• Own requirements and functional design for medium-sized product initiatives
• Facilitate workshops, interviews, and process mapping sessions
• Write high-quality user stories, acceptance criteria, functional documentation, and test scenarios
• Define business rules, workflows, success metrics, data requirements, and release readiness criteria
• Partner with Product Managers by providing process, customer, operational, and data insights that inform backlog prioritization
• Perform data analysis to validate assumptions, identify trends, measure product success, and support continuous improvement
• Establish and support data stewardship practices, including documenting business data definitions, validating data quality and reporting consistency, and partnering with data owners to resolve gaps or inconsistencies
• Plan and facilitate business User Acceptance Testing (UAT), including identifying stakeholder participants, developing test scenarios and documentation, coordinating testing activities, tracking findings, and supporting business sign-off and release readiness
• Support roadmap planning through research, competitive analysis, and operational insights that inform Product Manager strategy and prioritization
• Support customer demonstrations, training sessions, and product rollout activities
• Participate in release, iteration, and other agile-related activities

Requirements:

• Bachelor's degree or equivalent experience
• 3–5 years of experience in Business Analysis, Product Analysis, or Product Management
• Strong experience gathering requirements for enterprise software products
• Excellent analytical, facilitation, and documentation skills
• Experience working within Agile software development teams
• Ability to independently manage multiple initiatives
• Experience with Azure DevOps or Jira
• Experience supporting B2B SaaS products
• Experience in food systems/management (e.g., nutrition regulation, supply chain, menu planning, or food service)
• Knowledge of SQL, Power BI, Tableau, or other analytics tools
• Certified Scrum Product Owner (CSPO) or Agile training