Senior Project Manager, AVL / IT Systems Integration

Elite Pro Technology is hiring a Senior Project Manager to own complex commercial AVL, IT, network, low-voltage and technology integration projects from sales handoff through closeout. The role leads project planning, financial and scope control, field resources, customer coordination, procurement readiness and successful delivery.

Responsibilities:

• Review contract documents, proposals, scopes, drawings, estimates and equipment lists before project launch
• Identify scope gaps, risks, constructability concerns and coordination issues before field work begins
• Develop and maintain the project schedule, milestones and labor plan
• Coordinate multiple simultaneous projects and competing resource requirements
• Ensure work begins with the required information, equipment, labor and site readiness
• Lead project kickoff, coordination and progress meetings
• Maintain a forward-looking plan rather than reacting to problems after they affect the project
• Understand the estimated labor, materials, subcontractor costs and gross-margin expectations for each project
• Track actual performance against budget throughout the project
• Forecast labor and material variances before they become significant overruns
• Protect project gross margin through scope management, labor planning, change-order capture and early corrective action
• Identify and document out-of-scope work
• Initiate change orders promptly and ensure unauthorized scope does not become uncompensated work
• Participate in final profitability review and lessons learned
• Schedule and direct field supervisors, technicians and subcontractors assigned to the project
• Establish clear expectations regarding deliverables, sequencing and completion dates
• Ensure supervisors have sufficient information to execute without continual escalation
• Inspect work quality and confirm installations meet company standards, drawings, scope and customer expectations
• Resolve field problems decisively while escalating material contractual or financial issues when necessary
• Serve as the primary project-level customer contact
• Maintain professional, proactive communication regarding schedule, progress, decisions, risks and changes
• Coordinate with general contractors, architects, consultants, electricians, IT departments, owners and other trades
• Manage customer expectations without making commitments outside approved scope or budget
• Protect the long-term customer relationship while protecting Elite Pro Technology's contractual and financial interests
• Provide Operations/Procurement with complete, accurate and timely equipment requirements
• Confirm long-lead items and critical materials early enough to protect the project schedule
• Verify that required equipment is ordered, received and staged before installation milestones
• Drive project to completion aggressively
• Coordinate testing, commissioning, training and customer acceptance
• Ensure redlines, as-builts, equipment documentation and required closeout materials are complete
• Confirm outstanding change orders and financial issues are resolved
• Conduct project closeout and profitability review
• Capture lessons learned and convert recurring failures into improved process or documentation
• The Senior Project Manager must understand AVL, networking and low-voltage systems sufficiently to review designs intelligently, identify conflicts and manage technical execution
• Depending on the candidate's qualifications, the SPM may also perform minor engineering or drawing work in conjunction with the engineering team to keep the documents up to date with the project specs
• Schedule and direct project labor
• Establish project sequencing and priorities
• Coordinate subcontractors
• Communicate directly with customers and project stakeholders
• Make routine operational decisions necessary to execute approved scope
• Authorize reasonable incidental field purchases within company policy
• Initiate change-order requests and recommend corrective actions
• The SPM is expected to make decisions that keep the project moving within the guardrails, not wait for the management team to direct routine project activity
• For every active project, the SPM reports:
• Current project status
• Upcoming 2–4 week milestones
• Schedule status and completion forecast
• Labor budget vs. actual vs. forecast
• Material status and shortages
• Current gross-margin forecast
• Open change orders
• Customer decisions required
• Major risks or blockers
• Quality/rework issues
• Actions being taken to resolve each identified problem

Requirements:

• 7+ years of relevant commercial AVL, IT, structured cabling, low-voltage, electrical or systems-integration experience
• Demonstrated responsibility for complex commercial projects
• Strong understanding of project financials, labor budgets, other trades sequencing, material budgets and timeline adherence
• Ability to read and interpret construction documents and technical drawings
• Strong customer-facing communication and negotiation skills
• Experience coordinating multiple trades and stakeholders
• Strong organizational and forecasting ability
• Ability to lead field teams without micromanagement
• Working knowledge of modern project-management and documentation systems
• AVIXA CTS / CTS-I / CTS-D
• PMP or equivalent PM credential
• Advanced commercial AV integration experience
• Enterprise networking/IT infrastructure experience
• AutoCAD, Bluebeam, Visio, Revit or similar design/documentation tools
• Experience managing projects in the $1M+ range