Solution Sales Engineer - (Software+Services)

CloudLex is hiring a Solutions Sales Engineer to own larger law firm sales opportunities from initial discovery through signed agreement and handoff. The role diagnoses firms’ workflows and designs, demonstrates, and proposes solutions combining CloudLex’s platform, Managed Services, and Lexee AI.

Responsibilities:

• Prepare . Study each firm before the first conversation: its people, its practice areas, its offices, and the systems it uses today
• Diagnose. Lead discovery conversations with partners, firm administrators, and staff to understand how work flows through the firm, who does it, and where it breaks down
• Solve . Work with our technology, product, and services teams to create a solution, deciding which parts of the firm’s problem are solved by configuring our platform, which by Managed Services, and which by Lexee AI, and explaining why
• Demonstrate. Show the firm its own problems solved, using its own case types and steps
• Propose and close. Write a proposal that reads as a plan, guide a decision with several people involved, and see it through to a signed agreement and a clean handoff to our implementation team
• Work with AI . Use AI throughout your own work: researching firms, preparing conversations, analyzing a firm’s current tools and data, and following up
• Work across teams . Partner with our technology team, and implementation team on scoping and demonstrations

Requirements:

• This role is for you if you are a sales engineer, solutions consultant, or technical account executive who wants to own the sale, or an implementation consultant ready to move into selling
• You have at least 4 years of experience in technical sales, pre-sales, or implementation of software, services, or both
• You are hands on with tech and explain how an integration works
• You have sold a combination of software and services, and you can explain how you designed the combination
• You understand how businesses run day to day, and you think in terms of workflows, people, and cost, not features
• You can read a prospect's current tools and understand what moving away from them involves, including data migration and integrations
• You are comfortable leading a conversation with a firm's partners and administrators, and you hold your position on price
• You use AI in your own work and have built or automated something with it on your own initiative
• Your background is technical, mathematical, or operational
• Experience limited to fast, demo-led software sales is not what we are looking for
• Experience limited to large enterprise deals, with long procurement cycles and large account teams, is not what we are looking for
• Experience selling to law firms is welcome