Senior Product Designer

ParentSquare is seeking a Senior Product Designer to own the end-to-end experience for a major area of its platform used by families and educators. The role takes product problems from discovery through launch, partners with Product, Engineering, UX Research, Customer Success, and Support, and helps strengthen design craft through mentoring.

Responsibilities:

• Owning end-to-end design for a product area, from problem framing and discovery through shipped experience
• Defining the problem before exploring solutions, and pushing back when a request is a solution looking for a problem
• Turning complex workflows like district-wide messaging, forms, payments, and permissions into experiences that feel simple, even for users who scan, skip, and make mistakes
• Partnering with UX Research, Customer Success, and Support to understand real usage, run usability tests, and make decisions from what you learn
• Designing accessible, translation-ready experiences for families across languages (including right-to-left), abilities, devices, and comfort with technology
• Building on and contributing to the design system, delivering production-ready work that covers states, edge cases, and responsive and native behavior
• Using AI tools to prototype faster, and designing AI-powered features that users can understand, review, control, and correct
• Presenting and defending design decisions in Design Crit and with stakeholders, then partnering with engineers through implementation and review
• Mentoring other designers and helping raise the craft bar across the team

Requirements:

• Most importantly, you're someone who shares in our passion for improving the lives of students through communication
• 5+ years of product design experience, with shipped work on complex web and native mobile (iOS and Android) products
• A portfolio with 2 to 3 in-depth case studies showing how you framed the problem, made decisions, and measured results
• Strong interaction design, information architecture, and visual design craft, with fluency in Figma, prototyping, and design systems
• Experience running usability tests and using research and analytics to inform design
• Hands-on experience using AI tools in your design workflow, such as Claude, Cursor, or Figma Make
• Working knowledge of accessibility standards (WCAG 2.2 AA) and how to design for them
• Clear communication and the ability to influence PMs, engineers, and leadership
• Experience in EdTech, K–12, or products where the buyer and the end user are different people
• Experience designing for multilingual or low-literacy users
• Experience designing AI-powered features, including how users review, control, and correct AI output
• Experience prototyping in code (React or HTML and CSS) with AI coding tools like Cursor or Claude Code