Senior Product Manager – GTM Systems (Sales & Service)

CARFAX, a division of Mobility Global, is hiring a Senior Product Manager to own the vision, strategy, and roadmap for Sales and Service go-to-market systems. The role leads cross-functional delivery and adoption, manages Salesforce and related technologies, and drives system modernization, automation, and AI-enabled workflows.

Responsibilities:

• Define and own the vision, strategy, and roadmap for Sales and Service GTM systems
• Lead cross-functional initiatives from discovery through implementation and adoption
• Manage and optimize Salesforce and related GTM technologies
• Drive modernization and migration of legacy systems
• Improve operational efficiency through automation, AI-enabled workflows, and KPI-driven product management

Requirements:

• 6+ years of product management experience, including ownership of enterprise or internal-facing products and GTM motions spanning marketing, sales, account management, and support
• Strong discovery and prioritization skills, including structured requirements, stack ranking, and the ability to create decision-quality clarity, sequence work with incomplete inputs, and navigate stakeholder disagreement
• Demonstrated ability to lead large, cross-functional delivery teams in an agile environment, including vendors or implementation partners, and influence Sales, Marketing, Sales Operations, Finance, and Technology without authority
• Communicates effectively from detailed user and workflow discussions through executive-level narratives
• This position is open to applicants who are currently authorized to work in the United States and will not require employer sponsorship now or in the future
• Hands-on experience with Salesforce Sales Cloud and Service Cloud, plus familiarity with GTM tools supporting pipeline, forecasting, territory management, enablement, and marketing automation such as Marketo
• Salesforce Certifications are a plus
• Experience with RevOps practices in a high-volume B2B or SMB environment, including legacy-system migration or retirement and enough exposure to subscription, pricing, packaging, or quoting systems to partner effectively
• Experience in automotive is a bonus!
• Experience applying AI/agentic capabilities to internal workflows such as intake, triage, or recommendation