Project Manager

OpinionRoute is hiring a GTM Product Manager to connect the teams building its technology with the teams selling, delivering, and using it. The role coordinates product releases, enables internal teams and clients to adopt new capabilities, and measures the value they create.

Responsibilities:

• Our tech team is producing upgrades at lightning speed. You’ll partner with functional leaders to map how this will help their team work better
• Translate complex technical capabilities (e.g., AI fraud detection, workflow automation, AI-assisted survey programming) into practical every-day guidance for the people who use them
• Bring feedback from internal teams and clients back to the build teams as clear requirements, priorities, and business cases
• Plan and coordinate rollouts of survey programming and hosting enhancements, Navigator features and tools, internal AI tools, and data quality capabilities (CleanID, ResponseID, QC Flow)
• Define positioning and value propositions for market research executives, survey programmers, and research operations leads, partnering with Marketing on external messaging
• Treat our internal teams as clients: launch every new AI tool, Navigator feature, and system enhancement to them with the same care as a client release
• Run internal launch campaigns, including announcements, release notes, quick-start guides, short demos, and spotlights on how colleagues are putting new tools to work
• Host onboarding sessions, office hours, and hands-on walkthroughs so teams get value from new capabilities quickly
• Partner with teams to spot where new capabilities can simplify or automate their day-to-day work
• Equip Sales and client teams with demo flows, battle cards, sales briefs, ROI calculators, and feature release guides
• Create client-facing instructions and how-to guides for new capabilities, and partner with Marketing on supporting collateral
• Turn technical differentiators (e.g., pre-field vs. post-field fraud mitigation, AI open-end auditing) into crisp, credible sales narratives
• Define what success looks like the quarterly collection of releases, track how it is used, internally and with clients
• Share the value created, including time savings, process improvements, automation, and quality gains
• Partner with Product and Operations on client onboarding, including guided and self-service paths for platforms and API integrations
• Hold ongoing customer conversations to validate fit and identify expansion opportunities
• Track market trends, competitor technology shifts, and evolving data quality threats

Requirements:

• 3 to 5 years in technology adoption, operations implementation, solutions consulting, product operations, or go-to-market roles
• Track record of cross-functional work that turns new capabilities into everyday use across MR Operations teams
• Exceptional written and verbal communication skills, from step-by-step guides to executive-level stories
• Daily, hands-on use of AI tools, with examples of work you have built, automated, or produced with them
• Understanding of research technologies, workflows, and AI/ML concept applications
• Market research, Insights, or other closely related field
• Market research or survey technology experience is strongly preferred, ideally with exposure to survey programming, sampling operations, or panel management
• Strong SaaS adoption candidates will be considered