Principal Business Process Analyst

General Dynamics Information Technology (GDIT) is hiring a Principal Business Process Analyst to support customer activities and coordinate Agile delivery and project tracking. The role manages project schedules, risks, and team delivery while gathering business requirements and optimizing processes.

Responsibilities:

• Lead day-to-day project management activities, including schedule development, milestone tracking, dependency management, and risk/issue mitigation
• Maintain and manage project plans, dashboards, status reports, and delivery roadmaps to ensure transparency across stakeholders
• Track progress across multiple Scrum and Kanban teams using Jira, ensuring alignment between planned work, in-flight activities, and delivery commitments
• Ensure timely follow-up on action items, deliverables, blockers, and stakeholder requests through disciplined project tracking routines
• Establish repeatable project workflows and documentation standards to strengthen governance and operational consistency
• Facilitate Agile ceremonies including sprint planning, backlog refinement, daily standups, reviews, and retrospectives
• Support cross-functional teams by removing impediments, improving communication flow, and ensuring alignment to sprint goals
• Monitor sprint health metrics (velocity, burndown, capacity, flow) and proactively address risks impacting delivery
• Manage Jira workflows, boards, tasks, and queries to support project transparency and operational efficiency
• Collaborate with stakeholders to elicit, document, and validate business and functional requirements, translating them into user stories and acceptance criteria
• Document end-to-end processes and identify areas for optimization, automation, or reengineering to improve operational efficiency
• Partner with SMEs, technical teams, analysts, and operations staff to ensure requirements are understood and delivered correctly
• Maintain structured documentation and linked artifacts in Confluence to ensure traceability across requirements, development, and reporting
• Use Jira and Confluence extensively for project planning, tracking, reporting, and documentation
• Leverage AI tools for project tracking, workflow automation, documentation updates, and multi-project coordination

Requirements:

• Agile Methodology, Business Analysis, Project Management
• 8 + years of related experience
• US Citizenship Required: Yes
• Bachelor's degree
• 8+ years of project management, business analysis, or Agile delivery experience
• Proven experience tracking projects, managing schedules, writing requirements, and developing user stories
• Proficiency with Jira and Confluence for project management, requirements tracking, and workflow documentation
• PMP certification
• US citizenship
• Understanding of ITIL or other process improvement frameworks
• Experience with integration of business and operational data into Jira and Confluence to enable traceability, reporting, and workflow automation