Enterprise Sales Engineer - Strategic, Healthcare

Sierra is hiring an Enterprise Sales Engineer to lead technical pre-sales and serve as a trusted technical partner for strategic healthcare accounts. The role includes designing and demonstrating solutions, coordinating internal teams, supporting account launches and expansion, mentoring the sales engineering team, and informing the product roadmap.

Responsibilities:

• Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
• Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
• Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
• Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
• Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
• Share what you see across your largest accounts with Product leadership and inform roadmap

Requirements:

• 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
• Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
• Past experience in demo building, and presenting, and working with customers or clients in the GTM function
• Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
• Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
• Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of •anything• you put in front of a customer, whether or not AI helped you build it
• Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
• Bachelor's Degree or above
• or equivalent professional experience
• bonus if in Computer Science or related field
• Experience translating code, technical logic and user requirements to product and engineering requirements
• Selling a technical AI product