We are seeking an experienced IT Operations Supervisor to provide hands-on technical leadership and oversee day-to-day IT support and operations within a municipal environment.
This is a player-coach position for someone who has progressed into IT leadership but remains technically capable and comfortable troubleshooting complex issues. The position will supervise IT Service Desk staff, serve as a senior escalation resource, lead technology projects, and assist with infrastructure, networking, cybersecurity, identity management, enterprise applications, and end-user computing.
The ideal candidate brings a broad technical background across Microsoft technologies, networking, servers, cloud infrastructure, endpoint management, enterprise applications, and cybersecurity, along with proven experience supervising and developing IT staff.
The position reports to the Information Technology Director and will work closely with internal departments, vendors, and technology partners to maintain reliable and secure technology services.
Candidates should have hands-on experience across several of the following technologies:
This position requires someone who can balance technical work with leadership responsibilities.
The successful candidate should have experience:
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
