Senior Product Designer I (Remote Eligible)

Smartsheet provides a work execution platform that helps teams manage work and scale solutions. The Senior Product Designer will create intuitive web and mobile experiences for enterprise users, applying design thinking, user research, and systems-level thinking. The role partners with product, engineering, research, and data teams to design scalable features, improve design infrastructure, and mentor designers.

Responsibilities:

• Advocate for the needs of your audience and enterprise users, leveraging design thinking and user research
• Partner closely with research and data teams to inform design decisions and validate solutions
• Help boost design quality and system maturity through your work and contributions to our design infrastructure
• Contribute to and leverage defined patterns, guides, tools, and libraries to deliver scalable work in service of enterprise feature design
• Explain and defend the context, merits, and goals of your ideas and solutions across all required mediums
• Work cross-functionally with partners across product, engineering, and business to align on strategy and execution
• Design and evolve sophisticated features that address complex user workflows and enterprise requirements
• Establish and champion design best practices, mentoring junior team members and elevating the craft across the organization
• Create understanding across product teams to launch new features and evolve existing ones based on user needs, business goals, and technical constraints
• Support other duties as assigned

Requirements:

• 7+ years of experience as a Product Designer, Interaction Designer, or similar role
• Strong visual design skills and proven ability to influence design quality at the organizational level
• Demonstrated expertise delivering complex, scalable experiences within SaaS or enterprise environments
• Clear leadership qualities demonstrated through design work, mentoring, and cross-team influence
• Experience facilitating design activities and design thinking workshops to align on goals, outcomes, and requirements across the organization
• Strong collaboration skills and resilience to stakeholder feedback
• Applied understanding of design systems and design principles—hierarchy, interaction, typography, color, layout, and accessibility
• Expertise in agentic and generative design workflows, leveraging modern tools and methodologies to accelerate design exploration and validation
• Ability to design for lovability—creating experiences that users genuinely enjoy and recommend to others
• Desire to learn and evolve your thinking across all areas of design, product, and leadership
• Degree in Design (Interaction, Product, Communication, HCD, or related) or equivalent professional experience
• Experience designing for enterprise or B2B SaaS/ Enterprise  products
• Experience with accessibility (WCAG) standards and accessible design practices
• Background in user research, usability testing, or user-centered design validation
• Experience with design systems, component libraries, or design infrastructure
• Familiarity with AI-assisted design tools and practices, or experience integrating generative workflows into design processes