Staff Software Engineer: Database Reliability Engineering

Jack Henry is seeking a Staff Database Reliability Engineer to modernize its enterprise data tier and migrate mission-critical relational workloads to Google Cloud Platform. The role builds automated database platforms, improves reliability and recovery, and leads database observability, performance, and capacity engineering.

Responsibilities:

• Establish automated, repository-driven pipelines for declarative infrastructure (Terraform) and zero-downtime database schema migrations (e.g., Flyway, Liquibase, DACPAC), eliminating manual DDL execution and configuration drift
• Automate backup verification and point-in-time recovery (PITR) testing across hybrid environments, continuously validating RPO and RTO targets through programmatic failover drills and disaster recovery automation
• Define database-specific SLIs/SLOs that move beyond raw host metrics to capture real user impact—tracking query latency regressions, replication lag, lock contention, transaction log health, and connection pool exhaustion
• Build self-service provisioning workflows, client/server connection-pooling standards, and intelligent traffic-routing layers (e.g., PgBouncer, ProxySQL, Availability Group listeners) that empower application teams to safely query and scale without manual DBA intervention
• Lead the technical execution of re-architecting and migrating legacy database workloads into GCP (e.g., Cloud SQL for SQL Server, Cloud SQL for PostgreSQL, AlloyDB), designing minimal-downtime cutover strategies and heterogeneous migration paths
• Optimize high-throughput OLTP workloads through proactive indexing strategies, execution plan analysis (EXPLAIN / Query Store), TempDB/buffer pool tuning, and long-range storage/IOPS capacity modeling
• Conducts & may lead the product technical design and prototyping, software development, bug verification and resolution
• Conducts & may lead system analysis and programming activities which may require research and timely, effective, and quality delivery of software into production
• Conducts & may lead technical/engineering support for new and existing applications from code delivery until the retirement of the application
• Conducts & may lead the testing and review of applications based on business requirements and industry best practices
• Uses best practices and standard guidance to create and modify code
• Considers how code changes will affect end users and internal teams
• Reviews code created by less experienced team members
• Works with QA team to ensure timely delivery of high-quality products. Leads complex decisions, present options and advocate for optimal solutions
• Works with cross functional teams as projects dictate
• Performs critical tasks and deliverables
• Sets and updates expectations on size, scope, and timelines
• Leads team in cross-functional meetings and discussions
• Creates and reviews required technical documentation
• Maintains latest industry knowledge, practices, and development in the software technology field
• Shares knowledge and expertise with the team
• Adheres to documented departmental and corporate standards
• Participates in, and may influence, the definition and documentation of standards
• Performs other duties as assigned
• Leads unit tests and integration tests to ensure the reliability, security, and performance of developed software
• Debug and troubleshoot issues as they arise, providing timely resolutions. May contribute to product architecture
• May perform other duties as assigned

Requirements:

• Minimum 9 years of experience in cloud and hybrid datacenter operations with a focus on Infrastructure as Code (IaC) and Reliability Engineering
• Proficiency with GCP (preferred), AWS, and/or Azure
• Proficient in using GitOps, Terraform and Ansible in a CI/CD (continuous integration and continuous delivery) pipeline
• Experience using PowerShell, Python, or GoLang
• Solid understanding of Linux (POSIX) and Windows System administration as well as networking and firewalls
• Proficiency in Microsoft SQL Server and/or PostgreSQL, including hands-on experience designing resilient high-availability and traffic-routing architectures (e.g., Availability Groups, PgBouncer) and proactive optimization of high-throughput OLTP workloads
• Understanding of security best practices and compliance standards such as CIS, NIST and PCI
• Bachelor's degree in Computer Science Information Technology, Engineering
• Relevant industry certifications
• Proficient in ArgoCD and GitOps
• Familiarity with SQL and NoSQL databases
• Experience with Open Telemetry tooling and alerting such as Prometheus, Grafana, ELK Stack, et al
• Experience with Site Reliability Engineering (SRE) principles, including but not limited to Service Level Objectives (SLO) and Service Level Indicators (SLI), TOIL Reduction, Automation, and Root Cause Analysis
• This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM)
• Google Associate Cloud Engineer or Google Cloud Architect preferred