Senior Product Manager

Nozomi Networks is hiring a Senior / Staff Product Manager to build an OT-native CMDB and service management platform for industrial operations. The role owns the platform’s data model, identity and reconciliation rules, workflows, integrations, AI decisions, and delivery in collaboration with engineering and early-access customers.

Responsibilities:

• Lead the data model for an OT-native CMDB, designed with engineering: assets, installed positions, locations and ISA-95 hierarchies (site, area, line, cell), relationships, and the full change history of every asset from installation to retirement
• Define how the recorded state of each asset relates to what live network data shows, and what happens when they differ
• Decide how assets the network never sees (offline equipment, spreadsheet imports) live alongside observed ones, keeping it clear which values were observed and which were only declared
• Partner with engineering on identity and reconciliation rules: when records from sensors, integrations, and spreadsheets describe the same physical asset, which source wins for each field, and how every value stays traceable
• Engineering builds the matching; you define what it must get right
• Shape the default workflows customers start from (planned and unplanned change, vulnerability remediation, asset changes, safety approvals) on a configurable workflow engine, including what proves a change was actually done
• Define how the platform works alongside systems customers already run, such as an existing CMDB or ITSM tool: which system owns which record, and how work flows between them
• Help decide where an AI agent acts and where a person must approve
• Make the calls: own the problem, negotiate the solution with engineering, hold the line on what a release must include, and turn weeks of debate into days of decisions
• Work directly with early-access customers to validate, learn fast, and ship
• Collaborate daily with an engineering team based in Europe and a cross-functional product team, reporting directly to the VP of Product
• Embody Nozomi Networks’ cultural pillars, promoting transparency, trust, and accountability

Requirements:

• Product ownership of a CMDB, asset, or configuration data product sold to many customers, including its structural decisions: what a record is, how sources are reconciled, how records are attested, and what history is kept
• First-hand knowledge of which parts of a CMDB cannot be bolted on later, and the ability to explain why to engineers in two sentences
• 5+ years of B2B product management at a software vendor (not only running your own company's internal CMDB)
• Strong data modeling instincts: you can whiteboard a schema, explain the tradeoffs, and tell us which mistakes you have already made so we don't repeat them
• Experience defining identity or reconciliation rules: matching messy records across many sources when there is no single reliable key, and modeling how a record changes over time
• Experience shipping workflow, approval, or change management capabilities, ideally configurable defaults that customers adapt
• Practical judgment about AI in workflows: where an agent should do the work and where a person still has to approve
• Comfort working with enterprise customers and technical stakeholders across operations, security, and IT
• Product ownership of platforms such as ServiceNow CMDB, CSDM, ITOM Visibility, Change Management, or Operational Technology Management; BMC Helix CMDB; Freshservice / Device42; Cognite; IBM Maximo; or SAP EAM
• Experience with matching and master data platforms such as Tamr, Reltio, Informatica MDM, or Axonius
• Background in configuration management, IT and cyber asset management, master data management, entity resolution, industrial knowledge graphs, or EAM/CMMS products
• OT experience is a plus, not a requirement
• You don't need to know what a PLC is on day one; much of our team came from the plant floor and will help you learn the domain