Salesforce DevOps & Release Engineer

Deloitte CWS is hiring a Salesforce DevOps & Release Engineer to manage Salesforce and MuleSoft releases across development, testing, staging, and production environments. The role builds and maintains GitHub Actions CI/CD pipelines, automates deployments, manages environments, and supports release governance and continuous improvement.

Responsibilities:

• Plan, schedule and coordinate Client and MuleSoft releases across Dev, QA/SIT, UAT, Staging and Production environments
• Run the release calendar, release readiness reviews, go/no-go meetings and post-deployment validation
• Own deployment runbooks, rollback plans and release notes for every release, including hotfixes and emergency changes
• Track and resolve deployment conflicts, dependencies and blockers across multiple scrum teams working in parallel
• Design, build and maintain GitHub Actions workflows that validate, test and deploy Client metadata and MuleSoft applications automatically
• Define and enforce branching strategy (GitFlow, trunk-based or release branches), pull request reviews, branch protection rules and merge policies
• Automate Client deployments using Client CLI (sf/sfdx), Metadata API, unlocked or unmanaged packages and delta (incremental) deployments
• Automate MuleSoft builds and deployments using Maven, the Mule Maven Plugin and Anypoint CLI to CloudHub 1.0/2.0, Runtime Fabric
• Manage secrets, connected apps, JWT authentication and environment-specific properties securely in GitHub Environments and Secrets
• Integrate quality gates: Apex test execution and code coverage, MUnit tests, PMD / Client Code Analyzer, and security scans
• Deploy Client Sales Cloud, Service Cloud and Experience Cloud (community/portal) sites, including site configuration, LWC, Apex, flows and profiles/permission sets
• Manage sandbox strategy, refreshes, seeding of test data and post-refresh steps
• Keep environments in sync and resolve metadata drift between orgs
• Deploy and promote MuleSoft APIs and integrations through Anypoint Platform environments, including API Manager policies, properties and client configurations
• Coordinate Client and MuleSoft release dependencies so integrations and the orgs they connect go live together
• Maintain release documentation, change records and audit trails to meet SOX, internal change management or ITIL requirements
• Monitor pipeline health, deployment success rates and lead time, and continuously reduce manual steps
• Mentor developers on Git, source-driven development and deployment best practices

Requirements:

• 5 years in Client release management, DevOps or deployment engineering, with at least 3 years hands-on in a DevOps or release lead role
• Proven hands-on experience deploying Client orgs and MuleSoft applications across multiple environments in an enterprise setting
• Hands-on experience deploying Client Experience Cloud portals (customer or partner communities)
• Strong expertise in Git and GitHub: branching, merging, rebasing, conflict resolution, pull requests and repository administration
• Demonstrated experience building and maintaining CI/CD pipelines in GitHub Actions (YAML workflows, reusable workflows, runners, environments, secrets)
• Deep working knowledge of Client CLI (sf/sfdx), Metadata API, package.xml, destructive changes and source-tracked development
• Working knowledge of MuleSoft Anypoint Platform, Runtime Manager, API Manager, Maven and the Mule Maven Plugin
• Solid understanding of Client metadata types, deployment limitations and dependencies (profiles, permission sets, flows, Apex, LWC, custom objects)
• Scripting experience in Bash, PowerShell, Python or Node.js for automation
• Experience working in Agile/Scrum teams and with tools such as Jira or Azure Boards
• Bachelor's degree in Computer Science, Information Systems or a related field, or equivalent experience
• Client Certified Platform Developer I, Platform App Builder or Administrator
• Client DevOps-related credentials or Copado / Gearset / AutoRABIT experience (helpful for migration or hybrid toolchains)
• MuleSoft Certified Developer – Level 1 or MuleSoft Certified Platform Architect
• GitHub Actions or GitHub Administration certification
• Experience with Client DevOps Center, unlocked packages and second-generation packaging (2GP)
• Experience deploying to CloudHub 2.0 or Runtime Fabric, and with containerization (Docker, Kubernetes)
• Familiarity with cloud platforms (AWS, Azure or GCP) and infrastructure-as-code (Terraform)
• Experience with automated testing tools such as Provar, Selenium or Copado Robotic Testing
• Background in regulated industries (financial services, healthcare, public sector) with SOX or similar change-control requirements