Principal Engineer Software - Developer Experience, Backend (Chronosphere)

Palo Alto Networks, through its Chronosphere observability platform, develops cybersecurity and cloud observability solutions for modern, containerized environments. The Principal Engineer will shape backend architecture and technical roadmaps, build AI-enabled capabilities, design systems for large-scale telemetry data, and improve the performance, reliability, and cost efficiency of distributed systems while mentoring engineers.

Responsibilities:

• Directly impact how customers leverage observability for their infrastructure and services architecture
• Leverage AI infrastructure like LLMs, ML to build innovative capabilities for our customers
• Design experiences and systems for contextualizing large amounts of telemetry data
• Help shape the architecture of a rapidly scaling platform
• Collaborate with deeply technical teammates and customers
• Improve our own system observability (we use our own product heavily)
• Improve performance, reliability, and cost efficiency of distributed systems
• Mentor engineers and help maintain our engineering standards

Requirements:

• Strong experience in one or more backend languages (e.g., Go, Java, Python, Rust)
• Experience using AI coding assistants (e.g., Cursor, Claude) as part of day-to-day software development
• Experience building and operating highly available systems in production
• Experience working with cloud infrastructure (AWS, GCP, Azure)
• Experience designing APIs (REST, gRPC, GraphQL) for scale
• Experience working effectively with cross functional partners
• Experience owning and executing projects from inception to delivery
• Experience working with a high degree of autonomy with good judgement on when to push forward and when to ask for help
• An effective collaborative working style and willingness to build and maintain a positive and supportive environment
• An ability to operate effectively in a remote first environment