Software Engineer - Consumer Products

Lincoln Center for the Performing Arts is hiring a Software Engineer to build and maintain commerce experiences that support ticketing, checkout, donations, memberships, and patron accounts. The role develops reliable, scalable, API-driven systems and integrations that drive revenue and audience engagement across web and mobile platforms.

Responsibilities:

• Build and maintain features that support ticketing, checkout, donations, memberships, and patron account experiences across web and mobile platforms
• Collaborate closely with Product Managers and Designers to translate business requirements into scalable technical solutions
• Develop and maintain integrations with ticketing systems, CRM platforms, payment processors, and third-party services
• Optimize performance and reliability across high-traffic commerce experiences, particularly during on-sale and peak demand periods
• Implement analytics tracking and instrumentation to support funnel analysis, experimentation, and continuous optimization
• Contribute to the design and evolution of API-driven architectures that enable flexibility, scalability, and reuse across systems
• Write clean, maintainable, and well-tested code, and participate in code reviews to uphold engineering standards
• Support debugging, troubleshooting, and resolution of production issues to ensure a stable and consistent patron experience
• Partner with cross-functional teams to improve system usability, reduce operational friction, and enhance internal workflows
• Help ensure all commerce experiences meet accessibility standards and deliver a seamless, intuitive user experience

Requirements:

• Experience in building or contributing to digital commerce systems such as ticketing, e-commerce, payments, or subscription platforms
• 3+ years of software engineering experience
• Proficiency in modern web development technologies such as JavaScript or TypeScript, and frameworks such as React or Next.js
• Experience working with backend systems and APIs, including REST or GraphQL services
• Familiarity with integrating external systems such as payment gateways, CRM platforms, or ticketing systems
• Experience working with cloud environments such as AWS, GCP, or Azure
• Understanding of modern software development practices, including version control, testing, and CI/CD pipelines
• Strong problem-solving skills and the ability to debug complex systems across multiple integrations
• Ability to collaborate effectively with product, design, and engineering stakeholders
• Clear communication skills and the ability to explain technical concepts to non-technical audiences
• Experience with analytics, experimentation, or performance optimization is a plus