Senior Project Manager - Prestige Beauty Agency, Fully Remote

OGAKI is hiring a Senior Project Manager to independently manage concurrent prestige beauty brand projects and oversee day-to-day operations. The role owns project systems and workflows, coordinates cross-functional creative teams, and manages capacity, deadlines, and process improvements.

Responsibilities:

• Own ClickUp as the single source of truth from day one: maintain boards, build filtered views and dashboards, set up automations, and enforce updates across the team
• Audit our existing workflows, project charters, and documentation, then recommend and implement improvements
• Lead weekly status meetings with the leadership team (15-minute pattern-spotting check-ins)
• Act as the "living playbook": the go-to reference when the team asks "how do we handle X?"
• Keep documentation in Google Drive current, and retire or rebuild processes that no longer serve the team
• Train new team members and freelancers on our systems and tools
• Identify where AI tools can speed up briefing, documentation, and reporting, and roll them out with the team (custom builds are handled by our Head of Operations)
• Independently manage 5+ beauty brand projects with overlapping timelines
• Coordinate 8+ team members, including designers, video editors, content creators, strategists, and copywriters
• Translate client feedback and strategist concepts into clear, actionable creative briefs
• Run seamless handoffs between strategy, creative, and social teams
• Assess and manage change requests end to end: evaluate scope, timeline, and strategic fit, make the call, and escalate only when a decision is truly strategic or affects budget
• Own deadlines across all projects, keeping the internal team informed on status and risks
• Serve as a trusted day-to-day partner to the account team
• Partner with the Head of Social on team bandwidth across all active projects
• Match specialists to projects based on skills, capacity, and client requirements
• Flag capacity constraints early and propose solutions before they become missed deadlines
• Maintain real-time clarity on who's working on what, when, and what's coming next

Requirements:

• Must be based in the states of New York, New Jersey, Connecticut, Illinois, or California
• 8+ years in project or program management, with at least 3 years at a social media, digital, or creative agency
• Proven track record independently running 5+ concurrent client projects with minimal oversight
• Experience coordinating cross-functional creative teams (designers, video editors, copywriters, creators) across multiple specialties at once
• Demonstrated history of auditing and improving operational processes, with examples you can walk us through
• Success keeping distributed, remote teams aligned
• Advanced ClickUp expertise: 2+ years hands-on experience building and administering workspaces, including custom views, dashboards, automations, and templates
• Deep knowledge of social content production workflows
• Google Workspace fluency: Drive, Docs, Sheets, and Calendar for organizational systems
• Exceptional written communication: Slack messages and emails that are clear, concise, and actionable
• Hands-on experience using AI tools for documentation, briefing, or workflow support
• Beauty, fashion, or lifestyle brand experience strongly preferred (we'll consider CPG or DTC e-commerce)
• PMP, Scrum, or similar certification