Senior Sales Account Manager

Brimar Industries is hiring a Senior Sales Account Manager to grow existing B2B end-user customer accounts into long-term, recurring partnerships. The role focuses on strategic account planning, expanding stakeholder relationships, identifying sales opportunities, and coordinating internally to deliver a seamless customer experience.

Responsibilities:

• Own and grow a portfolio of existing customer accounts
• Expand relationships beyond initial contacts to multiple stakeholders and departments
• Develop and execute comprehensive account plans focused on long-term growth
• Conduct deep discovery to understand customer business models, challenges, and opportunities
• Identify and pursue upsell and cross-sell opportunities across Brimar’s product lines
• Maintain a highly organized, structured, and documented approach to account management using CRM systems (e.g., Salesforce, HubSpot), including tracking activities, opportunities, and account plans
• Collaborate with internal teams (sales, operations, customer service) to deliver a seamless customer experience
• Travel regularly (approximately 50%) to meet with customers and strengthen relationships

Requirements:

• 5+ years of experience in account management or account-based selling, with direct experience managing end-user customer relationships
• Proven track record of growing B2B end-user accounts from initial purchase to significant recurring revenue
• Demonstrated success in expanding relationships within existing accounts
• Strong experience building and managing strategic account plans
• Excellent discovery skills with the ability to uncover customer needs and pain points
• Highly organized with a disciplined approach to documentation and pipeline management
• Proficiency in CRM systems (e.g., Salesforce, HubSpot) with a commitment to maintaining accurate, up-to-date account data
• Strong communication and relationship-building skills
• Self-motivated and comfortable working in a remote environment
• Experience selling physical products directly to B2B end-user customers
• Background in signage, traffic, safety, crowd control, or related product lines
• Experience selling into industrial, construction, facilities, entertainment, education, or public sector organizations
• Experience managing accounts with multiple locations, departments, stakeholders, or purchasing needs