Job Title
SRE / DevOps Delivery Manager (Onsite)
Location
Kansas City, MO
Duration
5.5 Months
Interview Type
Virtual & In-Person
Note
Must be local to be onsite
Description
Come with minimum 10+ years of experience in DevOps, CI/CD in a Deployment Operations Organization leading, administering, building, and maintaining CI/CD Environment
Conceptual Knowledge on AWS/Azure and Azure Services such as AKS, IoT, VMs, Azure DevOps, CDN, Storage, Traffic Manager, NSGs, Load Balancers, WAF, Ingress/Egress
Good Understanding on deployments, configuration & troubleshooting of DevOps, CI/CD Tools (Jenkins, Git, SonarQube, Artifactory, Ansible), CI/CD pipelines, Infrastructure Automation activities.
Drive Ops Call and participate in all the Stakeholder meetings (Scrum of Scrum, Deployment & Compliance Review etc.,) Monitor, control, and support Service Delivery; ensuring systems and procedures are in place and followed.
Engage and drive SRE practices with operational and product groups to align technology service/solution delivery
Strong Customer service, Project management and quality control skills. Owner of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes. This includes leading effective post-mortems/RCAs and ensuring actions are followed-up.
Act as an escalation point for issues reported in Operations and work with Internal Teams to address the issues
Work with Application/Product Egg Management teams in enabling New Applications onboarding by gathering and documenting product requirements and communicate / facilitate the same with India Technical Team
Regular review with customers on SLAs and business requirements and help analyze Incidents, Problems, Alerts Data and drive internal and client Service Review Meetings covering performance, service improvements, quality, and processes.
Must be able to define and report progress on key initiatives and project level tasks to all stakeholders including senior executives & clients
Should be able to drive new product/Environment Transitions and help cascade it to the teams.
Helping drive a focus on promoting people processes including the sharing of knowledge and driving training initiatives What you bring to the team
Adhere to standards, processes, procedure, and audit compliance controls
Ability to effectively estimate and escalate issues timely.
Flexible to work in rotation shifts.
Full infrastructure stack support to cloud projects.
Out of hours P1 incident response for supported projects through a on call Rota.
Proactive monitoring and provide intelligent analysis of the cloud estate to highlight, plan and implement improvements.
Proactively identify, plan, and implement improvements to the cloud estate, working practices and processes.
Maintenance of existing Infrastructure as Code assets to deploy, maintain, support cloud infrastructure.
Undertake any other work as directed by their line manager in connection with their job as may be requested from time to time
Mandatory skills: Should be proficient in Cloud Administration (Azure, AWS, Ali Baba), Azure IAAS and PAAS components (AKS, Azure Key VaultHDI, Event Hubs, IOT Hubs, Cosmos DB, Post GRE SQL.).
Nice to have skills:
Effectively promote process best practices
Excellent client interaction skills
Communication skills: strong presentation/ communication / facilitation skills (oral and written)
Works well with teams or in a team environment, with the ability to work independently
General consulting skills, including team facilitation, business case development, appropriate use of methodology / templates
Deliverables:
Process Flows
Mentor and Knowledge transfer to client project team members
Participate as primary, co and/or contributing author on any and all project deliverables associated with their assigned areas of responsibility
Participate in data conversion and data maintenance
Provide best practice and industry specific solutions
Advise on and provide alternative (out of the box) solutions
Provide thought leadership as well as hands on technical configuration/development as needed.
Participate as a team member of the functional team
Perform other duties as assigned.
Top Skills
Skills Required:
Do you have a minimum of 10+ years of experience in DevOps, CI/CD in a Deployment Operations Organization leading, administering, building, and maintaining CI/CD Environment?
Do you have a conceptual Knowledge on AWS/Azure and Azure Services such as AKS, IoT, VMs, Azure DevOps, CDN, Storage, Traffic Manager, NSGs, Load Balancers, WAF, Ingress/Egress?
Recruiter
Contact: Sameer - - Seven one nine - two three nine - Five five five five
